Problems and Technical Issues with Rosetta@home

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furukitsune

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Message 80234 - Posted: 23 Jun 2016, 12:42:21 UTC
Last modified: 23 Jun 2016, 12:48:23 UTC

Uploads stopped at 23 Jun 2016 8:22:07 UTC (for me). Now 12:40 utc still can't upload, SSP
shows all green (!).
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googloo
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Message 80237 - Posted: 23 Jun 2016, 14:16:59 UTC
Last modified: 23 Jun 2016, 14:17:46 UTC

I now have 5 tasks not uploading; this behavior started yesterday. Other tasks have gotten to the Ready to Report stage and beyond.
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etienne06

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Message 80238 - Posted: 23 Jun 2016, 14:29:14 UTC

Hello everyone.

I have the same problem, but just for 1 task : "Project file upload Handler is missing".

This task that is supposed to be uploaded by 6 july... Hope the server will be fixed. It's true that all sur highlights are green.
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amgthis

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Message 80239 - Posted: 23 Jun 2016, 15:44:08 UTC

Something's busted.
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Profile dcdc

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Message 80240 - Posted: 23 Jun 2016, 17:18:53 UTC

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krypton
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Message 80241 - Posted: 23 Jun 2016, 17:40:13 UTC

Thanks for the reports! We are working to resolve the issues.
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BletchleyPark

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Message 80242 - Posted: 23 Jun 2016, 18:37:50 UTC

I see a growing number of pending upload jobs in my queues, is there an issue with the disks or access at R@H ?

"Temporarily failed upload" ... "project communication failed", "Internet access OK". My internet access is ok, I can download new packages, but not upload them. Those failing are usually around 400 Kb in size.

Regards,
BP
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BletchleyPark

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Message 80243 - Posted: 23 Jun 2016, 18:40:31 UTC - in response to Message 80242.  

Sorry for not noticing earlier there were already posts to this topic. I read from the start apparently. I currently have 40 of these uploads pending. BP
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Profile robertmiles

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Message 80245 - Posted: 23 Jun 2016, 18:44:15 UTC - in response to Message 80242.  
Last modified: 23 Jun 2016, 18:49:02 UTC

I see a growing number of pending upload jobs in my queues, is there an issue with the disks or access at R@H ?

"Temporarily failed upload" ... "project communication failed", "Internet access OK". My internet access is ok, I can download new packages, but not upload them. Those failing are usually around 400 Kb in size.

Regards,
BP


If it were an issue with the disks, I'd expect it to block downloads as well.

It looks more likely to be an issue with a server program handling uploads but not downloads.

BP, you may want to change the sort option at the top right of the thread - it show the messages oldest first by default.
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krypton
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Message 80249 - Posted: 23 Jun 2016, 20:52:25 UTC

We're unable to remotely access some of the servers. We've contacted our guy on site.

DK restarted the system with the failing nodes turned off. Hopefully, in the meantime, the remaining nodes can handle redistributed work load!
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wilson

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Message 80256 - Posted: 24 Jun 2016, 9:20:46 UTC

result upload is still down... I thought it was my computer's problem but it turns out to be r@h's issue... That's a relieve :)
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googloo
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Message 80258 - Posted: 24 Jun 2016, 14:04:06 UTC

I now have 15 tasks stuck on "Uploading." Some have missed their deadline. Server Status Page shows all green.
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Message 80260 - Posted: 24 Jun 2016, 14:13:10 UTC
Last modified: 24 Jun 2016, 14:13:39 UTC

Could something be added to the Server Status to show the amount of free disk space available available for uploading? I've seen some BOINC projects that had to delay uploads when such space ran short.
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amgthis

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Message 80262 - Posted: 24 Jun 2016, 14:26:48 UTC - in response to Message 80258.  

I now have 15 tasks stuck on "Uploading." Some have missed their deadline. Server Status Page shows all green.


Yep, I've got 12 finished results due earlier today. Orphaned on the vine.

I saw a few uploads get thru when I restarted my NICs but it died pretty quickly.

I've got 73 results queued for upload right now. Stuff happens ....
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MeMoo

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Message 80279 - Posted: 24 Jun 2016, 21:13:03 UTC

I'm in the same boat, several tasks have completed and are stuck in "Project backoff" mode. Hopefully Rosetta will get this fixed.
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Message 80281 - Posted: 24 Jun 2016, 22:50:05 UTC

I have ten completed tasks, with six of them due tomorrow, and some have been sitting in my queue for over 24 hours trying to upload.
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Message 80286 - Posted: 24 Jun 2016, 23:51:32 UTC - in response to Message 80281.  

I have ten completed tasks, with six of them due tomorrow, and some have been sitting in my queue for over 24 hours trying to upload.


Five of the six tasks I earlier had waiting for uploads have now uploaded and automatically reported, so it looks like the problem is now PARTLY fixed.
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Profile WhiteWulfe
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Message 80287 - Posted: 25 Jun 2016, 0:45:48 UTC - in response to Message 80286.  

I have ten completed tasks, with six of them due tomorrow, and some have been sitting in my queue for over 24 hours trying to upload.


Five of the six tasks I earlier had waiting for uploads have now uploaded and automatically reported, so it looks like the problem is now PARTLY fixed.



Same, about twenty minutes ago four of them successfully uploaded. Tried the other six, and they uploaded just now.
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MeMoo

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Message 80292 - Posted: 25 Jun 2016, 11:58:02 UTC

My uploads uploaded, looks like perhaps the problem is fixed.
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mackncheesiest

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Message 80334 - Posted: 10 Jul 2016, 0:42:26 UTC

All of my recent work units have been failing/hanging due to computation errors on both Android and Windows BOINC
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Message boards : Number crunching : Problems and Technical Issues with Rosetta@home



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