Problems with web site

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Profile rochester new york
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Message 56966 - Posted: 15 Nov 2008, 20:43:29 UTC - in response to Message 56902.  


its working now i detached and made a lower run time ..dont know if the run time helped but its working...


got itto work i think will have to wait a few more hours to make sure

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Evan

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Message 56970 - Posted: 15 Nov 2008, 22:46:18 UTC

Could it be anything to do with them sending out jobs that need more memory than you have available?
I think mention was made somewhere about a lot of jobs with high memory requirement being sent out.

its working now i detached and made a lower run time

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Message 57278 - Posted: 27 Nov 2008, 12:59:09 UTC

recently the text formatting of the forums does not work properly. The text is going from side to side on full screen. You have to center the text in your screen and set the user details off the screen in order to read the post.

previously the text autoformated so that it fit to the window without resizing and without having to center the text via the scroll bar.
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Profile Charles Dennett
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Message 57280 - Posted: 27 Nov 2008, 13:31:27 UTC - in response to Message 57278.  

recently the text formatting of the forums does not work properly. The text is going from side to side on full screen. You have to center the text in your screen and set the user details off the screen in order to read the post.

previously the text autoformated so that it fit to the window without resizing and without having to center the text via the scroll bar.


The text formatter will break up strings of words at logical places. Usually that's at the spaces between words, although I've see it also break at hyphens. However, when someone enters a very long string of characters, like one of those super long workunit names that has no spaces or hyphens in it, it will cause the text to extend beyond the usual right margin and resets the right margin out further to accommodate this long string. Since there can only be one right margin on the page, everything now goes out to the new right margin.


-Charlie
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Message 57354 - Posted: 29 Nov 2008, 16:13:23 UTC

Say, the "Technical News" section (https://boinc.bakerlab.org/rosetta/rah_technical_news.php) is quite interesting, will it start being updated again someday?
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Jerry

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Message 57404 - Posted: 1 Dec 2008, 16:11:08 UTC

I'm not sure my problem relates to your upgrade, however, in the last 24 hours all my completed task stay in 'Uploading' status. Just wondering if anyone else is having the same problem.


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Message 57405 - Posted: 1 Dec 2008, 16:21:52 UTC - in response to Message 57404.  
Last modified: 1 Dec 2008, 16:23:20 UTC

I'm not sure my problem relates to your upgrade, however, in the last 24 hours all my completed task stay in 'Uploading' status. Just wondering if anyone else is having the same problem.



DEK says this in another thread: The upload server is trying to catch up. The data should eventually get uploaded.
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Message 57408 - Posted: 1 Dec 2008, 16:31:21 UTC - in response to Message 57404.  

I'm not sure my problem relates to your upgrade, however, in the last 24 hours all my completed task stay in 'Uploading' status. Just wondering if anyone else is having the same problem.



Yes, although I have only one task that's completed since they started switching to the new fileserver. I assume that although they've transferred enough files to the new fileserver to be able to send out at least some new workunits, they haven't transferred some of the files needed to be able to be able to let everyone upload their results. The Technical News says it will take a few more days to finish transferring all the files from the old fileserver to the new one, so do you have enough free disk space available to store your results for that long, and have you made sure BOINC is allowed to use that much of it?

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Message 57409 - Posted: 1 Dec 2008, 16:42:57 UTC - in response to Message 57408.  

I'm not sure my problem relates to your upgrade, however, in the last 24 hours all my completed task stay in 'Uploading' status. Just wondering if anyone else is having the same problem.



Yes, although I have only one task that's completed since they started switching to the new fileserver. I assume that although they've transferred enough files to the new fileserver to be able to send out at least some new workunits, they haven't transferred some of the files needed to be able to be able to let everyone upload their results. The Technical News says it will take a few more days to finish transferring all the files from the old fileserver to the new one, so do you have enough free disk space available to store your results for that long, and have you made sure BOINC is allowed to use that much of it?



I got loads of disk space, so it doesn't matter, other than a cluttered boinc manager task screen and a ton of comm messages.
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Message 57412 - Posted: 1 Dec 2008, 16:59:50 UTC - in response to Message 57409.  

I'm not sure my problem relates to your upgrade, however, in the last 24 hours all my completed task stay in 'Uploading' status. Just wondering if anyone else is having the same problem.



Yes, although I have only one task that's completed since they started switching to the new fileserver. I assume that although they've transferred enough files to the new fileserver to be able to send out at least some new workunits, they haven't transferred some of the files needed to be able to be able to let everyone upload their results. The Technical News says it will take a few more days to finish transferring all the files from the old fileserver to the new one, so do you have enough free disk space available to store your results for that long, and have you made sure BOINC is allowed to use that much of it?



I got loads of disk space, so it doesn't matter, other than a cluttered boinc manager task screen and a ton of comm messages.


I can't upload anything either. This has been happening since 11-33-08. Below are the first messages seen with error. Uploads before this time succeedded.



11/30/2008 9:38:19 AM|rosetta@home|Sending scheduler request: To fetch work. Requesting 12 seconds of work, reporting 1 completed tasks
11/30/2008 9:38:41 AM||Project communication failed: attempting access to reference site
11/30/2008 9:38:43 AM||Access to reference site succeeded - project servers may be temporarily down.

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Message 57414 - Posted: 1 Dec 2008, 17:08:49 UTC

Same here.

I assume that the transfer of files will complete some time in the next day or two. The earliest deadline I have on a task awaiting upload is 12/6, or about five days hence as I type this.

Personally, I'll keep crunching for Rosetta no matter what. However, I suspect there will be a huge uproar from other users who are more interested in statistics than I am if the delay becomes so great that tasks go past their deadline.
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Jerry

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Message 57416 - Posted: 1 Dec 2008, 17:26:31 UTC

Thank you everyone for quick response to my question regarding completed task not uploading. I have plenty of disk space and my preferences will allow for this problem.

Jerry Lynch
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Message 57419 - Posted: 1 Dec 2008, 17:50:23 UTC

according to the tech news thread and the front page, they had a server outage on sunday and decided enough was enough and started transferring everything to their new SAN system. they got the newer and critical files transferred but there are still older files that have not yet been transferred.

November 30, 2008
Unplannded Outage: the project was down today while the service was migrated to our new SAN. Sorry for the inconvenience. For more details, see technical news. -KEL

and from the technical news section:

Nov 30, 2008
Today the fileserver crashed yet once again. I'd had enough of this and decided to take the opportunity to move things over to the new SAN we've been prepping. Moving all the necessay files from the old server to the new took ~6 hours. We've still got to migrate the older persistent data - something like 3 days of solid data transfer - but we can run without that immediately available. This should be much more stable and reduce the number of sudden outages. -KEL

Nov 30, 2007
DK, our primary site developer, is recovering from surgery and is out of contact. When the troubles arose DK's status wasn't known to the IT group, resulting in confusion. Rhiju stepped in and provided the fix. We apologize for the outage...

Nov 29, 2007
The feeder is failing over and over again thus no new work is being sent out. The feeder application needs to be rebuilt to handle the large number of applications that R@H has had. We know of the problems and will get this done as soon as possible.
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Message 57426 - Posted: 1 Dec 2008, 23:05:43 UTC

i hope your webpage servers are not tied into the same system as the taks computer system. there have been some severe slowdowns if not outright inaccessibility today for just this webpage.

i was hoping you guys separated the two systems so if the work system crashes we can still look here for info.
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Profile David E K
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Message 57428 - Posted: 2 Dec 2008, 0:09:33 UTC

Actually the scheduler was running on boinc.bakerlab.org but is now running on another server to reduce the load on the main web server.
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Message 57436 - Posted: 2 Dec 2008, 2:05:40 UTC


Now getting a message from BOINC

Mon 01 Dec 2008 07:49:39 PM EST|rosetta@home|Message from server: Server error: can't attach shared memory

This has been happening the last couple of hours...


Looking for a team ??? Join BoincSynergy!!


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Message 57441 - Posted: 2 Dec 2008, 2:44:55 UTC - in response to Message 57436.  


Now getting a message from BOINC

Mon 01 Dec 2008 07:49:39 PM EST|rosetta@home|Message from server: Server error: can't attach shared memory

This has been happening the last couple of hours...



Ditto for me. And before that, I was seeing all of my Rosetta Mini 1.40 "abinitio_nohomgraf_..." tasks failing to report in for at least several hours this morning. They never did successfully transfer. I've got them queued up.
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Profile David E K
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Message 57443 - Posted: 2 Dec 2008, 3:29:55 UTC

Can you try clicking the update button for the project on the boinc client so that it gets the new scheduler url. We are running the scheduler on a different web server so your client has get the new url.

Let me know if the problem persists.
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Profile David E K
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Message 57446 - Posted: 2 Dec 2008, 4:05:40 UTC

Mod.Sense suggested a quick fix for this by using the Redirect directive on our webserver. The main question now is does the client handle redirects so please let me know if this fixes the issue or not.

Thanks Mod.Sense!
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Message 57449 - Posted: 2 Dec 2008, 4:34:39 UTC - in response to Message 57446.  
Last modified: 2 Dec 2008, 4:38:30 UTC

Mod.Sense suggested a quick fix for this by using the Redirect directive on our webserver. The main question now is does the client handle redirects so please let me know if this fixes the issue or not.

Thanks Mod.Sense!


The update button did not help, but, programming in a non existent proxy connection and hitting the 'retry communications / do communications' button caused the client to think it was disconnected. After repairing the proxy config to it's prior setting and allowing the deferal clock to timeout (60 seconds in this case), the first thing the client did was to download the scheduler list. This did repair the problem for this client...

Now the only problem is that the acknowledged work-units all have 'pending' credits... I have not seen that in a while here.....
Looking for a team ??? Join BoincSynergy!!


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Message boards : Number crunching : Problems with web site



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