Problems and Technical Issues with Rosetta@home

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Profile Greg_BE
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Message 112309 - Posted: 27 Mar 2025, 17:34:51 UTC

Linux guys, I don't think you OS is the issue. If you can't get into the RAH feeder, which as far as I know sends out both OS type tasks, it's once your inside the feeder it figures out which OS is asking and will send work.
I am Windows and I get the same error as you. So it's not OS.
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Lem Novantotto

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Message 112310 - Posted: 28 Mar 2025, 0:04:04 UTC - in response to Message 112309.  

Linux guys, I don't think you OS is the issue. If you can't get into the RAH feeder, which as far as I know sends out both OS type tasks, it's once your inside the feeder it figures out which OS is asking and will send work.
I am Windows and I get the same error as you. So it's not OS.


Surely not. One of my machines is reporting and getting work flawlessly. It has the same OS, same version, same software, same everything of the others.
Even the connection is the same: the ok machine has a wired connection to one of the ko machines, and the latter is wirelessly connected to the router.

I don't know how to set the logs, and what to look for... Trying something, I see when connecting (I don't know if these logs are meaningful):

OK machine:
ven 28 mar 2025, 00:49:20 | | [work_fetch] No project chosen for work fetch
ven 28 mar 2025, 00:50:20 | Rosetta@home | rsc type 0 last MC limit time 345351.303849 total buf 371520.000000
ven 28 mar 2025, 00:50:20 | | [work_fetch] ------- start work fetch state -------
ven 28 mar 2025, 00:50:20 | | [work_fetch] target work buffer: 25920.00 + 345600.00 sec
ven 28 mar 2025, 00:50:20 | | [work_fetch] --- project states ---
ven 28 mar 2025, 00:50:20 | Rosetta@home | [work_fetch] REC 3611.800 prio -1.927 can request work
ven 28 mar 2025, 00:50:20 | | [work_fetch] --- state for CPU ---
ven 28 mar 2025, 00:50:20 | | [work_fetch] shortfall 66825.57 nidle 0.00 saturated 346899.60 busy 204796.13
ven 28 mar 2025, 00:50:20 | Rosetta@home | [work_fetch] share 1.000
ven 28 mar 2025, 00:50:20 | | [work_fetch] ------- end work fetch state -------
ven 28 mar 2025, 00:50:20 | Rosetta@home | choose_project: scanning
ven 28 mar 2025, 00:50:20 | Rosetta@home | can fetch CPU
ven 28 mar 2025, 00:50:20 | | [work_fetch] No project chosen for work fetch



KO machine:
ven 28 mar 2025, 00:44:17 | | [work_fetch] No project chosen for work fetch
ven 28 mar 2025, 00:45:18 | Rosetta@home | rsc type 0 last MC limit time 73122.227706 total buf 302400.000000
ven 28 mar 2025, 00:45:18 | Rosetta@home | rsc type 1 last MC limit time 0.000000 total buf 302400.000000
ven 28 mar 2025, 00:45:18 | | [work_fetch] ------- start work fetch state -------
ven 28 mar 2025, 00:45:18 | | [work_fetch] target work buffer: 95040.00 + 207360.00 sec
ven 28 mar 2025, 00:45:18 | | [work_fetch] --- project states ---
ven 28 mar 2025, 00:45:18 | Rosetta@home | [work_fetch] REC 8430.172 prio -0.017 can't request work: scheduler RPC backoff (2573.28 sec)
ven 28 mar 2025, 00:45:18 | | [work_fetch] --- state for CPU ---
ven 28 mar 2025, 00:45:18 | | [work_fetch] shortfall 2598075.15 nidle 0.00 saturated 74184.51 busy 28873.15
ven 28 mar 2025, 00:45:18 | Rosetta@home | [work_fetch] share 0.000
ven 28 mar 2025, 00:45:18 | | [work_fetch] --- state for AMD/ATI GPU ---
ven 28 mar 2025, 00:45:18 | | [work_fetch] shortfall 302400.00 nidle 1.00 saturated 0.00 busy 0.00
ven 28 mar 2025, 00:45:18 | Rosetta@home | [work_fetch] share 0.000
ven 28 mar 2025, 00:45:18 | | [work_fetch] ------- end work fetch state -------
ven 28 mar 2025, 00:45:18 | Rosetta@home | choose_project: scanning
ven 28 mar 2025, 00:45:18 | Rosetta@home | skip: scheduler RPC backoff
ven 28 mar 2025, 00:45:18 | | [work_fetch] No project chosen for work fetch

I have bolded some differences.

Please HELP!
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Bye, Lem
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Sid Celery

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Message 112311 - Posted: 28 Mar 2025, 0:08:39 UTC - in response to Message 112309.  

Linux guys, I don't think you OS is the issue. If you can't get into the RAH feeder, which as far as I know sends out both OS type tasks, it's once your inside the feeder it figures out which OS is asking and will send work.
I am Windows and I get the same error as you. So it's not OS.

I didn't understand the report earlier as I couldn't see the issue on my main PC (W10) or my laptop (W11).
Then today I couldn't see it at work either (W10).

But I've just returned to where I stay in London and the PC I keep here (W10) has been reporting it for 17hrs.
I don't understand why but finally I'm seeing what some of you guys have been reporting.
Very odd. No idea what the solution is, but I'm going to do a reboot now after a windows update (clue?)
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Lem Novantotto

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Message 112312 - Posted: 28 Mar 2025, 0:13:30 UTC - in response to Message 112310.  

And:

Ok machine:
ven 28 mar 2025, 01:11:45 | Rosetta@home | update requested by user
ven 28 mar 2025, 01:11:48 | Rosetta@home | Sending scheduler request: Requested by user.
ven 28 mar 2025, 01:11:48 | Rosetta@home | Requesting new tasks for CPU
ven 28 mar 2025, 01:11:50 | Rosetta@home | Scheduler request completed: got 1 new tasks
ven 28 mar 2025, 01:11:50 | Rosetta@home | Project requested delay of 31 seconds
ven 28 mar 2025, 01:11:52 | Rosetta@home | Started download of 13mrredo_13_hallucinated_97_232.zip
ven 28 mar 2025, 01:11:52 | Rosetta@home | Started download of 13mrredo_13_hallucinated_97_232.flags
ven 28 mar 2025, 01:11:53 | Rosetta@home | Finished download of 13mrredo_13_hallucinated_97_232.zip (3886 bytes)
ven 28 mar 2025, 01:11:53 | Rosetta@home | Finished download of 13mrredo_13_hallucinated_97_232.flags (1018 bytes)



KO machine:
ven 28 mar 2025, 01:09:38 | Rosetta@home | update requested by user
ven 28 mar 2025, 01:09:40 | Rosetta@home | Sending scheduler request: Requested by user.
ven 28 mar 2025, 01:09:40 | Rosetta@home | Reporting 88 completed tasks
ven 28 mar 2025, 01:09:40 | Rosetta@home | Requesting new tasks for CPU and AMD/ATI GPU
ven 28 mar 2025, 01:09:42 | Rosetta@home | Scheduler request completed: got 0 new tasks
ven 28 mar 2025, 01:09:42 | Rosetta@home | Server error: feeder not running

--
Bye, Lem
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Sid Celery

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Message 112313 - Posted: 28 Mar 2025, 0:42:48 UTC - in response to Message 112311.  

Very odd. No idea what the solution is, but I'm going to do a reboot now after a windows update (clue?)

That didn't fix anything.
I'm now out of ideas - if anyone wants to suggest something, go right ahead. I'm all ears
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WezH

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Message 112314 - Posted: 28 Mar 2025, 5:34:08 UTC

I did disable IPv6 from Win10 and Linux hosts and all tasks were reported and no "feeder not running" error. I didn't get any new tasks but maybe out of tasks?

Try to disable IPv6, see if that helps.
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Message 112315 - Posted: 28 Mar 2025, 7:34:53 UTC - in response to Message 112314.  

I did disable IPv6 from Win10 and Linux hosts and all tasks were reported and no "feeder not running" error. I didn't get any new tasks but maybe out of tasks?

Try to disable IPv6, see if that helps.
We suspect there are issues with the bwsrv1 host, which is responsible for the Feeder (along with other processes).
It's just the luck of the draw when you request work if you will get any or not, as most of the time there is no work ready to Send (19:20 to 22:30 UTC yesterday there were a few thousand ready to send, and 06:00 to 07:00UTC today there were a few thousand ready to send. Othe than those times, it's between 6 and zero ready to send).
Grant
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Message 112317 - Posted: 28 Mar 2025, 7:56:00 UTC - in response to Message 112311.  

Linux guys, I don't think you OS is the issue. If you can't get into the RAH feeder, which as far as I know sends out both OS type tasks, it's once your inside the feeder it figures out which OS is asking and will send work.
I am Windows and I get the same error as you. So it's not OS.

I didn't understand the report earlier as I couldn't see the issue on my main PC (W10) or my laptop (W11).
Then today I couldn't see it at work either (W10).

But I've just returned to where I stay in London and the PC I keep here (W10) has been reporting it for 17hrs.
I don't understand why but finally I'm seeing what some of you guys have been reporting.
Very odd. No idea what the solution is, but I'm going to do a reboot now after a windows update (clue?)



Sid - its inside Baker Labs system. I have been getting feeder errors for a few days now. Not surprising given how they kind of orphaned this project.

Grant has some more detailed information in this thread https://boinc.bakerlab.org/rosetta/forum_thread.php?id=6893&postid=112315
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Profile Greg_BE
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Message 112318 - Posted: 28 Mar 2025, 7:59:13 UTC

Times shown at GMT+1 or CET (Central European Time)

3/28/2025 8:57:05 AM | Rosetta@home | update requested by user
3/28/2025 8:57:05 AM | Rosetta@home | Sending scheduler request: Requested by user.
3/28/2025 8:57:05 AM | Rosetta@home | Reporting 5 completed tasks
3/28/2025 8:57:05 AM | Rosetta@home | Not requesting tasks: don't need (CPU: ; NVIDIA GPU: )
3/28/2025 8:57:07 AM | Rosetta@home | Scheduler request completed
3/28/2025 8:57:07 AM | Rosetta@home | Server error: feeder not running
3/28/2025 8:57:07 AM | Rosetta@home | Project requested delay of 3600 seconds
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Lem Novantotto

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Message 112319 - Posted: 28 Mar 2025, 9:00:08 UTC - in response to Message 112314.  

I did disable IPv6 from Win10 and Linux hosts and all tasks were reported and no "feeder not running" error. I didn't get any new tasks but maybe out of tasks?

Try to disable IPv6, see if that helps.


Thanks a lot! It worked.

And that is obviously the difference that I forgot between my systems, too. The one working was configured to use just IPv4!
Thanks again.
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Sid Celery

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Message 112320 - Posted: 28 Mar 2025, 9:17:57 UTC - in response to Message 112314.  

I did disable IPv6 from Win10 and Linux hosts and all tasks were reported and no "feeder not running" error. I didn't get any new tasks but maybe out of tasks?

Try to disable IPv6, see if that helps.

That can't be right. I feel sure I've got that set up automatically on all my computers.
And why should it magically become an issue 1 day ago?

So I tried it anyway and it worked immediately! What a strange thing!

And then I turned IPv6 back on and it still worked... even stranger.

Thanks for this instant and simple solution. It doesn't matter if I understand it or not (which I plainly don't)
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Sid Celery

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Message 112321 - Posted: 28 Mar 2025, 9:24:18 UTC - in response to Message 112317.  
Last modified: 28 Mar 2025, 9:24:39 UTC

But I've just returned to where I stay in London and the PC I keep here (W10) has been reporting it for 17hrs.
I don't understand why but finally I'm seeing what some of you guys have been reporting.
Very odd. No idea what the solution is, but I'm going to do a reboot now after a windows update (clue?)

Sid - its inside Baker Labs system. I have been getting feeder errors for a few days now. Not surprising given how they kind of orphaned this project.

Grant has some more detailed information in this thread https://boinc.bakerlab.org/rosetta/forum_thread.php?id=6893&postid=112315

With all due respect to everyone, that doesn't sound right
But then, the actual solution for me didn't sound right either, so clearly I'm no-one to listen to... lol
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Message 112322 - Posted: 28 Mar 2025, 9:29:28 UTC - in response to Message 112320.  

And then I turned IPv6 back on and it still worked... even stranger

Cancel that. I can't have OK'd it properly.
Once I exited those dialogs and open windows it came straight back, so I've turned it back off again.
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Message 112323 - Posted: 28 Mar 2025, 9:35:14 UTC

Why on earth using IPv6 would cause such an issue is just too weird...
Grant
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Sid Celery

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Message 112324 - Posted: 28 Mar 2025, 13:31:34 UTC - in response to Message 112323.  

Why on earth using IPv6 would cause such an issue is just too weird...

We've gone past the period when things do make a weird kind of sense, but shouldn't happen (expiry of security certs, servers going up and down on a timer) to things that make no sense.
I feel like it's a natural progression.
Personally, I can only applaud the imagination and ingenuity of people who come up with workable solutions for the rest of us.
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Message 112325 - Posted: 28 Mar 2025, 15:18:01 UTC

Well aint I the dumb mfu...thought it was Baker, but took off IPv6 and my stuck tasks got reported. SMH
Guess I will leave that off for now and try again sometime next week with it on.
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Message 112326 - Posted: 28 Mar 2025, 15:29:16 UTC - in response to Message 112301.  

Still not fixed.

Fri 28 Mar 2025 11:24:24 AM EDT | Rosetta@home | update requested by user
Fri 28 Mar 2025 11:24:28 AM EDT | Rosetta@home | Sending scheduler request: Requested by user.
Fri 28 Mar 2025 11:24:28 AM EDT | Rosetta@home | Reporting 24 completed tasks
Fri 28 Mar 2025 11:24:28 AM EDT | Rosetta@home | Not requesting tasks: "no new tasks" requested via Manager
Fri 28 Mar 2025 11:24:29 AM EDT | Rosetta@home | Scheduler request completed
Fri 28 Mar 2025 11:24:29 AM EDT | Rosetta@home | Server error: feeder not running


The 24 completed task reports did not get reported.
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WezH

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Message 112327 - Posted: 28 Mar 2025, 16:45:12 UTC - in response to Message 112323.  

Why on earth using IPv6 would cause such an issue is just too weird...


Something has changed on their network/DNS settings. I don't need anymore "128.95.160.156 boinc-files.bakerlab.org" on hosts -file...

That was first thing I removed when trying to solve "Feeder not running" -problem.

Maybe somekind of misconfiguration on their IPv6 DNS?
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Message 112328 - Posted: 28 Mar 2025, 19:13:45 UTC - in response to Message 112301.  

I can't report my finished and uploaded work
message: Rosetta@home 27.03.2025 12:19:56 (CET) Server error: feeder not running

Project status tells feeder is running


Me too. And it has been going on for so long that my completed tasks that have uploaded, are now timing out because several dozen report messages have not gone up.
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Message 112329 - Posted: 28 Mar 2025, 19:25:36 UTC
Last modified: 28 Mar 2025, 19:27:40 UTC

Just tried to upload a completed task that has been trying for about 24 hours but looking at the log all I get is:
Rosetta@home Server error: feeder not running


and same "answer" when trying to get new tasks across all my desktop and Android hosts.

Edit to add ... Server status page is all "green" but the last number of months I find it's not accurate/reliable.
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