Problems and Technical Issues with Rosetta@home

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Profile robertmiles

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Message 96501 - Posted: 14 May 2020, 20:41:19 UTC - in response to Message 96500.  
Last modified: 14 May 2020, 20:42:40 UTC

I posted a question over in the Q&A Android forum about a large number of error 11 returns on my Android 5.1.1 phone (Galaxy J3 2016). The phone does return some valid work units, and the work units seem to complete when they are sent to someone else's computer, so I suspect my phone is acting up, but I don't really have any good leads. Does anyone have any thoughts?

Thanks!

See my reply to MeeeK further down this thread.

Are you sure that the tasks that were successful when sent to someone else used exactly the same version as on your Galaxy?

For example, also using the Android Linux version of 4.20, or some other variety of 4.20 instead?

The only failed task I could find for you has another task sent to someone else, but not finished yet.
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slowbook

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Message 96507 - Posted: 15 May 2020, 2:33:46 UTC - in response to Message 96501.  

I posted a question over in the Q&A Android forum about a large number of error 11 returns on my Android 5.1.1 phone (Galaxy J3 2016). The phone does return some valid work units, and the work units seem to complete when they are sent to someone else's computer, so I suspect my phone is acting up, but I don't really have any good leads. Does anyone have any thoughts?

Thanks!

See my reply to MeeeK further down this thread.

Are you sure that the tasks that were successful when sent to someone else used exactly the same version as on your Galaxy?

For example, also using the Android Linux version of 4.20, or some other variety of 4.20 instead?

The only failed task I could find for you has another task sent to someone else, but not finished yet.


Dear Robert,

They've fallen out of my history already (they were earlier this week; my phone doesn't get consistent WU's from Rosetta even though I have it overbalanced towards Rosetta). I do think most of the ones completed successfully by other hosts were on 4.20. Some of them were Windows or Linux, but I do recall seeing at least one successful one done by ARM on 4.20. Would it make sense to dial up the BOINC log level towards 5 and monitor for more WU's?

Thanks!
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Profile robertmiles

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Message 96509 - Posted: 15 May 2020, 2:55:03 UTC - in response to Message 96507.  

[snip]

Dear Robert,

They've fallen out of my history already (they were earlier this week; my phone doesn't get consistent WU's from Rosetta even though I have it overbalanced towards Rosetta). I do think most of the ones completed successfully by other hosts were on 4.20. Some of them were Windows or Linux, but I do recall seeing at least one successful one done by ARM on 4.20. Would it make sense to dial up the BOINC log level towards 5 and monitor for more WU's?

Thanks!

I was talking about the several different versions of 4.20 for different operating systems.

As for the BOINC log level, I've never used that, so I don't know whether it will be useful or not.
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Sid Celery

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Message 96511 - Posted: 15 May 2020, 6:39:55 UTC - in response to Message 96449.  

its frustrating to see the wasted time without result and no points

If you check, you'll find they are being awarded points retrospectively according to their runtime.
A clean-up job periodically runs and awards credit as it's not your fault
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JP

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Message 96732 - Posted: 22 May 2020, 19:22:46 UTC
Last modified: 22 May 2020, 19:26:43 UTC

Hi,

today all my R@H jobs terminated with error, named "RSA key check failed", directly after BOINC start.
3 tasks were running yesterday, 4 have not yet been started before.
The job names were different "hgfp3_xx", "rep212_xx", "rep1153_xx" and "Junior_HalfRoid_xx".
Error code and error message are always the same.
-185 (0xFFFFFF47) ERR_RESULT_START

Here complete message from one example job that already run before.
https://boinc.bakerlab.org/rosetta/result.php?resultid=1186603301
<core_client_version>7.16.5</core_client_version>
<![CDATA[
<message>
app_version download error: couldn't get input files:
<file_xfer_error>
  <file_name>database_357d5d93529_n_methyl.zip</file_name>
  <error_code>-120 (RSA key check failed for file)</error_code>
  <error_message>signature verification failed</error_message>
</file_xfer_error>
</message>
]]>

Today new jobs were downloaded and run smoothly, so I think there is no general problem.

Any idea what went wrong?
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Profile robertmiles

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Message 96733 - Posted: 22 May 2020, 20:40:15 UTC - in response to Message 96732.  

Hi,

today all my R@H jobs terminated with error, named "RSA key check failed", directly after BOINC start.
3 tasks were running yesterday, 4 have not yet been started before.
The job names were different "hgfp3_xx", "rep212_xx", "rep1153_xx" and "Junior_HalfRoid_xx".
Error code and error message are always the same.
-185 (0xFFFFFF47) ERR_RESULT_START

Here complete message from one example job that already run before.
https://boinc.bakerlab.org/rosetta/result.php?resultid=1186603301
<core_client_version>7.16.5</core_client_version>
<![CDATA[
<message>
app_version download error: couldn't get input files:
<file_xfer_error>
  <file_name>database_357d5d93529_n_methyl.zip</file_name>
  <error_code>-120 (RSA key check failed for file)</error_code>
  <error_message>signature verification failed</error_message>
</file_xfer_error>
</message>
]]>

Today new jobs were downloaded and run smoothly, so I think there is no general problem.

Any idea what went wrong?

It looks like all of the successful tasks extracted part of the input from one database zip file, and all of the failed tasks tried (and failed) to extract something similar from a different database zip file.

This looks likely to mean that the database zip file with the longer name downloaded with an error, and therefore caused all of the tasks trying to use it to fail.

If someone can tell you how to download a replacement for the file with the error, this should fix the problem. I'm sorry that I can't do that.

The cause MIGHT be an overly aggressive antivirus program somewhere along the path from the download server to you chopping off the end of the file, but it's hard to be sure unless you can compare the copy with the error to a corrected version.
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Mod.Sense
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Message 96747 - Posted: 23 May 2020, 14:12:37 UTC

The databases are all in the root of the downloads directory
https://boinc.bakerlab.org/rosetta/download/database_357d5d93529_n_methyl.zip
Rosetta Moderator: Mod.Sense
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JP

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Message 96748 - Posted: 23 May 2020, 14:46:43 UTC - in response to Message 96747.  
Last modified: 23 May 2020, 14:51:54 UTC

Thank you, but there was no need for me to interfere manually.
The database has been downloaded again automatically, the new jobs are running without problems.
I just wanted to know what happend.
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Areku

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Message 96841 - Posted: 29 May 2020, 19:41:49 UTC

I think I am having an issue with Rosetta handling PC shutdown incorrectly. My OS is Windows 7.
I noticed that I started getting "calculation error" for running tasks when I shut down my PC with Rosetta running. An example of such task would be
https://boinc.bakerlab.org/rosetta/result.php?resultid=1192146960
If I use the BOINC interface to pause tasks before shutdown, they would pause normally and would be able to be resumed normally after boot.

While manual suspend/restart is not something I can't do, maybe this issue still needs to be addressed?
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Message 96865 - Posted: 30 May 2020, 12:43:49 UTC - in response to Message 96841.  

Cannot upload my wus (and the upload server seems ok).
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Tukansam

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Message 96867 - Posted: 30 May 2020, 13:08:50 UTC - in response to Message 96865.  

None of my WU on four computers are not able to upload...according to BOINC Log - Project servers may be temporarily down.
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Message 96869 - Posted: 30 May 2020, 13:21:12 UTC - in response to Message 96867.  

Upload failing here also.
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JAMES

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Message 96872 - Posted: 30 May 2020, 13:38:12 UTC

Same here. Four completed WU's stuck "Uploading"
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Mr P Hucker
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Message 96874 - Posted: 30 May 2020, 13:49:11 UTC

It's a certificate expiry or something. See https://boinc.bakerlab.org/rosetta/forum_thread.php?id=14006
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Message 96878 - Posted: 30 May 2020, 14:45:37 UTC

same problem with LHC
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Sid Celery

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Message 96879 - Posted: 30 May 2020, 14:48:45 UTC - in response to Message 96874.  
Last modified: 30 May 2020, 14:49:44 UTC

It's a certificate expiry or something. See https://boinc.bakerlab.org/rosetta/forum_thread.php?id=14006

I'm not getting that warning here, but I do note the download server isn't running - no idea if that's related

Download server boinc-files.bakerlab.org Not Running

Never seen that server down before
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Mr P Hucker
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Message 96880 - Posted: 30 May 2020, 15:04:55 UTC - in response to Message 96879.  

It's a certificate expiry or something. See https://boinc.bakerlab.org/rosetta/forum_thread.php?id=14006

I'm not getting that warning here, but I do note the download server isn't running - no idea if that's related

Download server boinc-files.bakerlab.org Not Running

Never seen that server down before


Someone in another forum mentioned only Windows, not Linux or Mac, is affected.
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Brian Nixon

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Message 96887 - Posted: 30 May 2020, 16:10:22 UTC - in response to Message 96879.  

Sid Celery wrote:
I'm not getting that warning here

You’ll only see it with http_debug selected in your Event Log options
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Mr P Hucker
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Message 96888 - Posted: 30 May 2020, 16:16:46 UTC - in response to Message 96887.  

Sid Celery wrote:
I'm not getting that warning here

You’ll only see it with http_debug selected in your Event Log options


I got it without that selected, I only have the first three ticked: file_xfer, sched_ops, task
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Mr P Hucker
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Message 96889 - Posted: 30 May 2020, 16:17:32 UTC

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Message boards : Number crunching : Problems and Technical Issues with Rosetta@home



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