Problems and Technical Issues with Rosetta@home

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Bryn Mawr

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Message 104177 - Posted: 11 Jan 2022, 11:07:52 UTC - in response to Message 104125.  

Hi, yes, I would like to get it working on my i5 machine and the error I keep getting is 'VirtualBox jobs require hardware acceleration support - your processor does not support the required instruction set.'

The machine in question is an i5 10400 on a GIGABYTE B460M-DS3h V2.0, 32GB RAM, 512GB nVME SSD, Windows 11 64-bit. Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.

I would be happy to run memory intensive python tasks on this machine - if they worked!


It looks like you need to boot into the bios / uefi control panel and enable virtualisation support.
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Profile Greg_BE
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Message 104181 - Posted: 11 Jan 2022, 17:24:46 UTC - in response to Message 104177.  

Hi, yes, I would like to get it working on my i5 machine and the error I keep getting is 'VirtualBox jobs require hardware acceleration support - your processor does not support the required instruction set.'

The machine in question is an i5 10400 on a GIGABYTE B460M-DS3h V2.0, 32GB RAM, 512GB nVME SSD, Windows 11 64-bit. Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.

I would be happy to run memory intensive python tasks on this machine - if they worked!


It looks like you need to boot into the bios / uefi control panel and enable virtualisation support.



Bryan: he stated that in his post already: Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.
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Profile Greg_BE
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Message 104182 - Posted: 11 Jan 2022, 17:33:18 UTC - in response to Message 104125.  

Hi, yes, I would like to get it working on my i5 machine and the error I keep getting is 'VirtualBox jobs require hardware acceleration support - your processor does not support the required instruction set.'

The machine in question is an i5 10400 on a GIGABYTE B460M-DS3h V2.0, 32GB RAM, 512GB nVME SSD, Windows 11 64-bit. Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.

I would be happy to run memory intensive python tasks on this machine - if they worked!



Your having the same issue as .clair. and the other person.
You seem to be catching buggy tasks.
You have a access error which I explained recently and it also looks like they have a problem on their end.
There are endless kinds of errors that don't seem to relate to your machine.
Not a heck of a lot you can do about that if Vbox is correctly installed.


But it also seems to think this:AMD-V is disabled in the BIOS (or by the host OS) (VERR_SVM_DISABLED) - double check that virtualization is on.

Other than that....keep on trying maybe you will get something that works.

I can't see how a Ryzen 5 can not support these jobs. That's not so different from my Ryzen 7.
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Mr P Hucker
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Message 104183 - Posted: 11 Jan 2022, 18:05:42 UTC - in response to Message 104182.  
Last modified: 11 Jan 2022, 18:06:42 UTC

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.
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Profile Greg_BE
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Message 104186 - Posted: 11 Jan 2022, 23:09:59 UTC - in response to Message 104183.  

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.



I was wondering why they were so slow to take back tasks.
That's their own fault for such fast turn arounds and not enough bandwidth or processing power to store them. Not a bad thing to have. Means they are popular.
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Mr P Hucker
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Message 104188 - Posted: 12 Jan 2022, 13:55:40 UTC - in response to Message 104186.  
Last modified: 12 Jan 2022, 13:56:38 UTC

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.
I was wondering why they were so slow to take back tasks.
That's their own fault for such fast turn arounds and not enough bandwidth or processing power to store them. Not a bad thing to have. Means they are popular.
They seem to be short of funds, they're asking for money on the homepage, it's in Slovenia which I gather isn't that rich a country. I'd donate but I'm short of cash too.
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Message 104191 - Posted: 12 Jan 2022, 20:39:39 UTC - in response to Message 104188.  

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.
I was wondering why they were so slow to take back tasks.
That's their own fault for such fast turn arounds and not enough bandwidth or processing power to store them. Not a bad thing to have. Means they are popular.
They seem to be short of funds, they're asking for money on the homepage, it's in Slovenia which I gather isn't that rich a country. I'd donate but I'm short of cash too.


They have an apart GUI, so if that is returning mass amounts of data and BOINC is doing the same, well server overload. I doubt they have a GUI system server and a BOINC server system.
And it appears the team is a joint Russian and Slovenian group of scientists.
And they are still quite "fresh" to doing this kind of work.
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Mr P Hucker
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Message 104192 - Posted: 12 Jan 2022, 21:24:35 UTC - in response to Message 104191.  

They have an apart GUI, so if that is returning mass amounts of data and BOINC is doing the same, well server overload. I doubt they have a GUI system server and a BOINC server system.
And it appears the team is a joint Russian and Slovenian group of scientists.
And they are still quite "fresh" to doing this kind of work.
I thought I read Russia somewhere. Nevertheless too poor to buy a faster server. Same goes for Universe in Poland.
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Jim1348

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Message 104193 - Posted: 12 Jan 2022, 23:56:08 UTC - in response to Message 104192.  

They have actually been doing quite well, through a couple of contests. But the short work units of the current batch are more than they planned for.
I think they are near the end however, and probably don't want to reduce the workflow now.
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Michael E.@ team Carl Sagan

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Message 104194 - Posted: 13 Jan 2022, 0:17:39 UTC - in response to Message 104161.  

To stop receiving the Pythons, go to your computer list on your Rosetta account page ( or copy-paste this link https://boinc.bakerlab.org/rosetta/hosts_user.php ), click on details and click Skip where it says VirtualBox VM jobs.

The reason your other computers aren't receiving standard Rosetta jobs isn't because you haven't installed VirtualBox on them but rather because there simply isn't any work available right now.


Falconet: Thanks for the info on no available Rosetta and MiniRosetta jobs. I am running one Python task at a time so I do not run into resource issues. That is, I run another BOINC project's task at the same time that does not use a lot of memory. So I am still crunching!

I could not find anything in Preferences related to: "VirtualBox VM jobs" on either General or Rosetta Preferences. No worries.
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Jim1348

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Message 104195 - Posted: 13 Jan 2022, 0:25:01 UTC - in response to Message 104194.  

I could not find anything in Preferences related to: "VirtualBox VM jobs" on either General or Rosetta Preferences. No worries.

In your Task list, click on your computer number.
There will be an option to "Skip VirtualBox VM jobs". Make sure you don't skip them.
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Message 104196 - Posted: 13 Jan 2022, 3:43:20 UTC - in response to Message 104182.  

Thanks for your efforts to help, Greg. I've decided to just wait it out - because on the machines that I am sure have virtualization enabled (couple of i5s), I get an error saying VirtualBox jobs are not supported by my hardware and got no tasks

And on the machine that I'm not sure has virtualization enabled (Ryzen 5 3600), I got a bunch of VBox jobs and Rosetta v4.20 jobs one time where all 11 of them errored out instantly.

Rosetta v4.20 jobs are supposed to be free of the virtualization problem, right?

All 3 of these machines are working well on WCG and SiDock@home - and I can't take any of them offline right now to restart them and find out what's going wrong, particularly when there's a chance that the tasks I happen to be catching are themselves buggy. I've still configured 2 of them to get Rosetta@home tasks, and I guess I'll set up both of them to avoid VBox jobs as well. Fingers crossed!
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Mr P Hucker
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Message 104202 - Posted: 13 Jan 2022, 16:30:56 UTC

I see Sidock gave me a load of Eprot tasks, which are 15 times longer than the 3CLpro ones. According to the server status there's just a bit of each to get done.

I've sent a private message to the "admin" user in here to see if they'll come and check this thread and work out why a lot of us are having difficulty with the pythons. Not sure if that mailbox is read. It's the account that posts news articles and removes off topic posts.
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Profile Grant (SSSF)

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Message 104204 - Posted: 13 Jan 2022, 18:19:54 UTC - in response to Message 104196.  

And on the machine that I'm not sure has virtualization enabled (Ryzen 5 3600), I got a bunch of VBox jobs and Rosetta v4.20 jobs one time where all 11 of them errored out instantly.
Your account only shows 2 systems, one of which is a Ryzen 5 3600, which only shows 2 Tasks that errored out recently, both Python.

And the error message includes this
VBoxManage.exe: error: AMD-V is disabled in the BIOS (or by the host OS) (VERR_SVM_DISABLED)
That system, either through a BIOS setting or an OS setting doesn't support Virtualisation.
Grant
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Profile Greg_BE
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Message 104206 - Posted: 13 Jan 2022, 19:12:26 UTC - in response to Message 104202.  

I see Sidock gave me a load of Eprot tasks, which are 15 times longer than the 3CLpro ones. According to the server status there's just a bit of each to get done.

I've sent a private message to the "admin" user in here to see if they'll come and check this thread and work out why a lot of us are having difficulty with the pythons. Not sure if that mailbox is read. It's the account that posts news articles and removes off topic posts.



admin really doesn't monitor anything here.
I hit him up about a spammer in the news section, no action.
I hit him up some time back about being banned from Python and nothing and then he changes some stuff.

As I have said before, it will take more than just 2 computers to skew the results.
If the wingpersons running the tasks after you error out complete them ok, then it falls under the acceptable error rate. If every single computer was to come back with errors on multiple tasks, then they might take notice.

News and help here is pretty non existent. We are on our own to figure it out.
If your getting Vbox errors, then go over to Oracle Vbox forum and post the section from the stderr file that has the state of the machine and then all the gibberish below with all the location errors and stuff.
They might be able to help you better.
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Message 104207 - Posted: 13 Jan 2022, 19:46:48 UTC - in response to Message 104196.  

Have you tried running the leomoon app to check VBox works?
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Message 104208 - Posted: 13 Jan 2022, 19:46:51 UTC - in response to Message 104196.  

Have you tried running the leomoon app to check VBox works?
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Profile dcdc

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Message 104209 - Posted: 13 Jan 2022, 19:46:53 UTC - in response to Message 104196.  

Have you tried running the leomoon app to check VBox works?
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Message 104210 - Posted: 13 Jan 2022, 19:46:54 UTC - in response to Message 104196.  

Have you tried running the leomoon app to check VBox works?
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Message 104211 - Posted: 13 Jan 2022, 19:46:56 UTC - in response to Message 104196.  
Last modified: 13 Jan 2022, 19:47:34 UTC

Oops, spammed!
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Message boards : Number crunching : Problems and Technical Issues with Rosetta@home



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