Problems and Technical Issues with Rosetta@home

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Peter Hucker of the Scottish Boinc Team
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Message 104165 - Posted: 11 Jan 2022, 0:55:25 UTC - in response to Message 104164.  

.clair. and Peter, I can't do anything more for you.
RAH team will do nothing to help you.
So I suggest you go over to Vbox forum and post your error messages and questions there.
They might know what's going on since it is their software.
If it not in their software then its a batch of tasks that don't like your computers.
I have not had any errors that I know of in the last 48 hrs and I run 5 CPU and 2 GPU projects on 16 cores.
It works on LHC, it doesn't work on Rosetta, Rosetta is the weakest link.
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Peter Hucker of the Scottish Boinc Team
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Message 104166 - Posted: 11 Jan 2022, 1:04:34 UTC - in response to Message 104163.  

I have another PC with a AMD Ryzen CPU and 24 GB RAM, but it runs mostly World Comminity Grid projects, like OpenPandemics-Covid-19, for obvious reasons, Mapping CancerMarkers and Africa Rainfall project.The project used to be managed by IBM, now by the Krembil Research Institute, Ottawa, Canada.
Tullio
Yes, mine is over there most of the time since Rosetta started playing up. I can't find any GPU (AMD) biology Boinc projects though. Covid on WCG had some for a time but not any more.



Non BOINC GPU protein is at FAH

Another BOINC you can try is QuChemPediA and SiDock if your not already there.
QuChemPediA isn't on gridcoin, I've joined Sidock, but there seems to be no GPU work. This might be because I reached a host task limit.
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Message 104167 - Posted: 11 Jan 2022, 1:06:59 UTC - in response to Message 104166.  

I have another PC with a AMD Ryzen CPU and 24 GB RAM, but it runs mostly World Comminity Grid projects, like OpenPandemics-Covid-19, for obvious reasons, Mapping CancerMarkers and Africa Rainfall project.The project used to be managed by IBM, now by the Krembil Research Institute, Ottawa, Canada.
Tullio
Yes, mine is over there most of the time since Rosetta started playing up. I can't find any GPU (AMD) biology Boinc projects though. Covid on WCG had some for a time but not any more.



Non BOINC GPU protein is at FAH

Another BOINC you can try is QuChemPediA and SiDock if your not already there.
QuChemPediA isn't on gridcoin, I've joined Sidock, but there seems to be no GPU work. This might be because I reached a host task limit.

I've seen no sign that SiDock has had any GPU work.
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Peter Hucker of the Scottish Boinc Team
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Message 104169 - Posted: 11 Jan 2022, 1:19:27 UTC - in response to Message 104167.  
Last modified: 11 Jan 2022, 1:20:22 UTC

I've seen no sign that SiDock has had any GPU work.
Oh, that's what I was asking for. Nevermind, all my CPUs seem capable of it.

What I really would like is my AMD GPUs to do biology through Boinc. At the moment they're on astrophysics, which seems to be well suited to GPUs.
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Message 104170 - Posted: 11 Jan 2022, 1:28:06 UTC - in response to Message 104164.  

.clair. and Peter, I can't do anything more for you.
RAH team will do nothing to help you.
So I suggest you go over to Vbox forum and post your error messages and questions there.
They might know what's going on since it is their software.
If it not in their software then its a batch of tasks that don't like your computers.
I have not had any errors that I know of in the last 48 hrs and I run 5 CPU and 2 GPU projects on 16 cores.

Thankyou for giving it a shot,
it duz sort of work so I will put up with whatever errors it chucks
In the long run we are at the mercy of how the project has set vbox/python to run and it feels like beta software and the funky errors that go with it [that are a serious pain to find and fix]
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Message 104171 - Posted: 11 Jan 2022, 4:07:34 UTC - in response to Message 103952.  

I got a few work units for a couple of days and now, no work units again for three or four days now. Just running other projects, I've tried everything I can think of. Reinstalled BOINC, reset the project etc.
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Message 104174 - Posted: 11 Jan 2022, 7:08:37 UTC - in response to Message 104171.  

I've tried everything I can think of. Reinstalled BOINC, reset the project etc.
Don't.
The reason you're not getting any work is because there aren't any normal Rosetta 4.20 Tasks. When some is available, then that's when you get it.
Grant
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Bryn Mawr

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Message 104177 - Posted: 11 Jan 2022, 11:07:52 UTC - in response to Message 104125.  

Hi, yes, I would like to get it working on my i5 machine and the error I keep getting is 'VirtualBox jobs require hardware acceleration support - your processor does not support the required instruction set.'

The machine in question is an i5 10400 on a GIGABYTE B460M-DS3h V2.0, 32GB RAM, 512GB nVME SSD, Windows 11 64-bit. Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.

I would be happy to run memory intensive python tasks on this machine - if they worked!


It looks like you need to boot into the bios / uefi control panel and enable virtualisation support.
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Message 104181 - Posted: 11 Jan 2022, 17:24:46 UTC - in response to Message 104177.  

Hi, yes, I would like to get it working on my i5 machine and the error I keep getting is 'VirtualBox jobs require hardware acceleration support - your processor does not support the required instruction set.'

The machine in question is an i5 10400 on a GIGABYTE B460M-DS3h V2.0, 32GB RAM, 512GB nVME SSD, Windows 11 64-bit. Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.

I would be happy to run memory intensive python tasks on this machine - if they worked!


It looks like you need to boot into the bios / uefi control panel and enable virtualisation support.



Bryan: he stated that in his post already: Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.
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Message 104182 - Posted: 11 Jan 2022, 17:33:18 UTC - in response to Message 104125.  

Hi, yes, I would like to get it working on my i5 machine and the error I keep getting is 'VirtualBox jobs require hardware acceleration support - your processor does not support the required instruction set.'

The machine in question is an i5 10400 on a GIGABYTE B460M-DS3h V2.0, 32GB RAM, 512GB nVME SSD, Windows 11 64-bit. Virtualization is enabled in the BIOS, supported by the hardware, and Windows reports it as being on too.

I would be happy to run memory intensive python tasks on this machine - if they worked!



Your having the same issue as .clair. and the other person.
You seem to be catching buggy tasks.
You have a access error which I explained recently and it also looks like they have a problem on their end.
There are endless kinds of errors that don't seem to relate to your machine.
Not a heck of a lot you can do about that if Vbox is correctly installed.


But it also seems to think this:AMD-V is disabled in the BIOS (or by the host OS) (VERR_SVM_DISABLED) - double check that virtualization is on.

Other than that....keep on trying maybe you will get something that works.

I can't see how a Ryzen 5 can not support these jobs. That's not so different from my Ryzen 7.
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Peter Hucker of the Scottish Boinc Team
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Message 104183 - Posted: 11 Jan 2022, 18:05:42 UTC - in response to Message 104182.  
Last modified: 11 Jan 2022, 18:06:42 UTC

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.
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Message 104186 - Posted: 11 Jan 2022, 23:09:59 UTC - in response to Message 104183.  

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.



I was wondering why they were so slow to take back tasks.
That's their own fault for such fast turn arounds and not enough bandwidth or processing power to store them. Not a bad thing to have. Means they are popular.
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Peter Hucker of the Scottish Boinc Team
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Message 104188 - Posted: 12 Jan 2022, 13:55:40 UTC - in response to Message 104186.  
Last modified: 12 Jan 2022, 13:56:38 UTC

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.
I was wondering why they were so slow to take back tasks.
That's their own fault for such fast turn arounds and not enough bandwidth or processing power to store them. Not a bad thing to have. Means they are popular.
They seem to be short of funds, they're asking for money on the homepage, it's in Slovenia which I gather isn't that rich a country. I'd donate but I'm short of cash too.
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Message 104191 - Posted: 12 Jan 2022, 20:39:39 UTC - in response to Message 104188.  

I've put all my machines back on Rosetta. If they return dodgy results, hopefully someone there will find out why. Meanwhile Sidock is getting results returned as fast as their overloaded server can hand them out. Thanks for letting me know about that one.
I was wondering why they were so slow to take back tasks.
That's their own fault for such fast turn arounds and not enough bandwidth or processing power to store them. Not a bad thing to have. Means they are popular.
They seem to be short of funds, they're asking for money on the homepage, it's in Slovenia which I gather isn't that rich a country. I'd donate but I'm short of cash too.


They have an apart GUI, so if that is returning mass amounts of data and BOINC is doing the same, well server overload. I doubt they have a GUI system server and a BOINC server system.
And it appears the team is a joint Russian and Slovenian group of scientists.
And they are still quite "fresh" to doing this kind of work.
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Peter Hucker of the Scottish Boinc Team
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Message 104192 - Posted: 12 Jan 2022, 21:24:35 UTC - in response to Message 104191.  

They have an apart GUI, so if that is returning mass amounts of data and BOINC is doing the same, well server overload. I doubt they have a GUI system server and a BOINC server system.
And it appears the team is a joint Russian and Slovenian group of scientists.
And they are still quite "fresh" to doing this kind of work.
I thought I read Russia somewhere. Nevertheless too poor to buy a faster server. Same goes for Universe in Poland.
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Message 104193 - Posted: 12 Jan 2022, 23:56:08 UTC - in response to Message 104192.  

They have actually been doing quite well, through a couple of contests. But the short work units of the current batch are more than they planned for.
I think they are near the end however, and probably don't want to reduce the workflow now.
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Message 104194 - Posted: 13 Jan 2022, 0:17:39 UTC - in response to Message 104161.  

To stop receiving the Pythons, go to your computer list on your Rosetta account page ( or copy-paste this link https://boinc.bakerlab.org/rosetta/hosts_user.php ), click on details and click Skip where it says VirtualBox VM jobs.

The reason your other computers aren't receiving standard Rosetta jobs isn't because you haven't installed VirtualBox on them but rather because there simply isn't any work available right now.


Falconet: Thanks for the info on no available Rosetta and MiniRosetta jobs. I am running one Python task at a time so I do not run into resource issues. That is, I run another BOINC project's task at the same time that does not use a lot of memory. So I am still crunching!

I could not find anything in Preferences related to: "VirtualBox VM jobs" on either General or Rosetta Preferences. No worries.
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Message 104195 - Posted: 13 Jan 2022, 0:25:01 UTC - in response to Message 104194.  

I could not find anything in Preferences related to: "VirtualBox VM jobs" on either General or Rosetta Preferences. No worries.

In your Task list, click on your computer number.
There will be an option to "Skip VirtualBox VM jobs". Make sure you don't skip them.
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Message 104196 - Posted: 13 Jan 2022, 3:43:20 UTC - in response to Message 104182.  

Thanks for your efforts to help, Greg. I've decided to just wait it out - because on the machines that I am sure have virtualization enabled (couple of i5s), I get an error saying VirtualBox jobs are not supported by my hardware and got no tasks

And on the machine that I'm not sure has virtualization enabled (Ryzen 5 3600), I got a bunch of VBox jobs and Rosetta v4.20 jobs one time where all 11 of them errored out instantly.

Rosetta v4.20 jobs are supposed to be free of the virtualization problem, right?

All 3 of these machines are working well on WCG and SiDock@home - and I can't take any of them offline right now to restart them and find out what's going wrong, particularly when there's a chance that the tasks I happen to be catching are themselves buggy. I've still configured 2 of them to get Rosetta@home tasks, and I guess I'll set up both of them to avoid VBox jobs as well. Fingers crossed!
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Peter Hucker of the Scottish Boinc Team
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Message 104202 - Posted: 13 Jan 2022, 16:30:56 UTC

I see Sidock gave me a load of Eprot tasks, which are 15 times longer than the 3CLpro ones. According to the server status there's just a bit of each to get done.

I've sent a private message to the "admin" user in here to see if they'll come and check this thread and work out why a lot of us are having difficulty with the pythons. Not sure if that mailbox is read. It's the account that posts news articles and removes off topic posts.
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