Problems and Technical Issues with Rosetta@home

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gabe

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Message 72884 - Posted: 25 Apr 2012, 21:38:26 UTC

hello,

like many people, i had some compute errors last two days on rosetta mini 3.26.
I dont know why. nothing changed on my computer.some are working well. the problem not appear on all jobs. really curious.
If you need more informations, send me a message plz.
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Cleaner10

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Message 73179 - Posted: 31 May 2012, 14:13:23 UTC
Last modified: 31 May 2012, 14:14:00 UTC

There is an issue with work preferences set at Rosetta@home overriding newer preferences set with BOINC Account Manager (BAM!).
Basically what is happening is BAM! is giving a set of preferences to a client and they are applied. Then, the next time the client connects to Rosetta@home those preferences are changed to be the Rosetta@home preferences even though the Rosetta@home preferences are older.

Here is output from a client log showing the issue:
5/31/2012 8:27:34 AM | | Contacting account manager at http://bam.boincstats.com/
5/31/2012 8:27:36 AM | | Account manager: BAM! User: 41385, Cleaner10
5/31/2012 8:27:36 AM | | Account manager: BAM! Host: 209294
5/31/2012 8:27:36 AM | | Account manager: BAM! Group: 268, Home Settings
5/31/2012 8:27:36 AM | | Account manager: Number of BAM! connections for this host: 843
5/31/2012 8:27:36 AM | | Account manager contact succeeded
5/31/2012 8:27:36 AM | | General prefs: from http://bam.boincstats.com/ (last modified 30-May-2012 09:49:59)
5/31/2012 8:27:36 AM | | Host location: none
5/31/2012 8:27:36 AM | | General prefs: using your defaults
5/31/2012 8:27:36 AM | | Preferences:
5/31/2012 8:27:36 AM | | max memory usage when active: 1791.70MB
5/31/2012 8:27:36 AM | | max memory usage when idle: 2687.54MB
5/31/2012 8:27:36 AM | | max disk usage: 2.00GB
5/31/2012 8:27:36 AM | | don't use GPU while active
5/31/2012 8:27:36 AM | | max download rate: 10240 bytes/sec
5/31/2012 8:27:36 AM | | max upload rate: 10240 bytes/sec
5/31/2012 8:27:36 AM | | (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
5/31/2012 8:27:36 AM | | Resuming computation
5/31/2012 8:27:36 AM | | Resuming file transfers
5/31/2012 8:27:50 AM | rosetta@home | update requested by user
5/31/2012 8:27:53 AM | rosetta@home | Sending scheduler request: Requested by user.
5/31/2012 8:27:53 AM | rosetta@home | Not reporting or requesting tasks
5/31/2012 8:27:56 AM | rosetta@home | Scheduler request completed
5/31/2012 8:27:56 AM | rosetta@home | General prefs: from rosetta@home (last modified 30-May-2012 09:33:01)
5/31/2012 8:27:56 AM | rosetta@home | Host location: none
5/31/2012 8:27:56 AM | rosetta@home | General prefs: using your defaults
5/31/2012 8:27:56 AM | | Preferences:
5/31/2012 8:27:56 AM | | max memory usage when active: 1791.70MB
5/31/2012 8:27:56 AM | | max memory usage when idle: 2687.54MB
5/31/2012 8:27:56 AM | | max disk usage: 2.00GB
5/31/2012 8:27:56 AM | | don't compute while active
5/31/2012 8:27:56 AM | | don't use GPU while active
5/31/2012 8:27:56 AM | | suspend work if non-BOINC CPU load exceeds 25 %
5/31/2012 8:27:56 AM | | max download rate: 10000 bytes/sec
5/31/2012 8:27:56 AM | | max upload rate: 10000 bytes/sec
5/31/2012 8:27:56 AM | | (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)


Here are two links to forum threads on BAM! about the issue:
http://boincstats.com/en/forum/18/7549
http://boincstats.com/en/forum/19/7488

I'm told by BAM! that the issue can be resolved by updated the Rosetta@home server software. Are there any plans for updating the Rosetta@home server software?
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peristalsis

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Message 73290 - Posted: 16 Jun 2012, 22:22:44 UTC

rb_06_15_31959_62754__t000__0_C2_SAVE_ALL_OUT_IGNORE_THE_REST_51345_2486

Getting quite a few of these erroring out, presumably "no output file found".
Initial thought was ram failure but checking I see that my wingmen are also getting "compute error" on them also. Coincidence? Programming problem? Irritation on folder's part? Probably!
Any one else getting problems with these rb files?
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David Zac

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Message 73296 - Posted: 18 Jun 2012, 12:06:08 UTC - in response to Message 70158.  

When that happens, your efforts to alert us to these problems are extremely important and very much appreciated.


Hello,
I keep getting only tasks where right after download, "Computational Error" shows in the task progress bar. I use BOINC Manager 7.0.25. Since I got about 10 of those, I have Rosetta suspended. I will soon try again. I hope the errors stop by then.
webber26
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Message 73340 - Posted: 25 Jun 2012, 4:04:38 UTC

Client error:6/24/2012 5:33:12 PM | rosetta@home | Computation for task T0700_ab_hybrid_relax_forced_turn_clustered_51582_11841_0 finished
6/24/2012 5:33:12 PM | rosetta@home | Output file T0700_ab_hybrid_relax_forced_turn_clustered_51582_11841_0_0 for task T0700_ab_hybrid_relax_forced_turn_clustered_51582_11841_0 absent

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Profile Greg_BE
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Message 73342 - Posted: 25 Jun 2012, 6:07:45 UTC - in response to Message 73296.  

When that happens, your efforts to alert us to these problems are extremely important and very much appreciated.


Hello,
I keep getting only tasks where right after download, "Computational Error" shows in the task progress bar. I use BOINC Manager 7.0.25. Since I got about 10 of those, I have Rosetta suspended. I will soon try again. I hope the errors stop by then.
webber26



you should upgrade to .28 and see if you still get the problem.
.25 had a bug in it that caused all kinds of weird things to happen on different projects.
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Stwainer

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Message 73347 - Posted: 26 Jun 2012, 20:12:00 UTC - in response to Message 73342.  

When that happens, your efforts to alert us to these problems are extremely important and very much appreciated.


Hello,
I keep getting only tasks where right after download, "Computational Error" shows in the task progress bar. I use BOINC Manager 7.0.25. Since I got about 10 of those, I have Rosetta suspended. I will soon try again. I hope the errors stop by then.
webber26



you should upgrade to .28 and see if you still get the problem.
.25 had a bug in it that caused all kinds of weird things to happen on different projects.


I'm having similar issues and on the .25 version. When will .28 be the recommended version? I'm hesitant to change to a development version on the Manager.
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Profile ex_brit
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Message 73358 - Posted: 28 Jun 2012, 21:37:04 UTC

I'm getting the same with almost all of then work I receive. Let's hope .28 becomes final soon. I'm reluctant to install it now because the BOINC website warns it's unstable at present.
Peter.
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Profile Greg_BE
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Message 73359 - Posted: 29 Jun 2012, 15:42:08 UTC - in response to Message 73358.  

I'm getting the same with almost all of then work I receive. Let's hope .28 becomes final soon. I'm reluctant to install it now because the BOINC website warns it's unstable at present.



odd..cause I thought .28 was the latest stable version.
They must have downgraded it.
It is stable, very much so.
Have not had any problems with it.
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Message 73360 - Posted: 29 Jun 2012, 17:17:33 UTC
Last modified: 29 Jun 2012, 17:18:24 UTC

Not according to BOINC's website it isn't. Do you think maybe I should try it anyway?

7.0.28 Development version
(MAY BE UNSTABLE - USE ONLY FOR TESTING) Download (8.01 MB) 21 May 2012
7.0.25 Recommended version Download (7.97 MB) 5 Apr 2012
6.12.34 Older version Download (7.33 MB) 28 July 2011
6.6.38 Older version (also works on Windows 98, Windows ME) Download (6.69 MB) 28 Oct 2009
5.8.16 Older version (also works on Windows 95 and NT 4.0)
Peter.
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Rodie

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Message 73361 - Posted: 29 Jun 2012, 17:51:22 UTC

This is not as important as the other issues, however, The Rosetta screen saver hangs periodically with the following win 7 message:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: minirosetta_graphics_3.31_windows_x86_64.exe
Application Version: 0.0.0.0
Application Timestamp: 4fb2c99f
Hang Signature: 7779
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 77794a39d8d02d30b9f4ab0559ce5480
Additional Hang Signature 2: e2b0
Additional Hang Signature 3: e2b00aae38a45f524bf5964b3d7ec6b0
Additional Hang Signature 4: 7779
Additional Hang Signature 5: 77794a39d8d02d30b9f4ab0559ce5480
Additional Hang Signature 6: e2b0
Additional Hang Signature 7: e2b00aae38a45f524bf5964b3d7ec6b0

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt
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Message 73364 - Posted: 30 Jun 2012, 1:23:41 UTC

It should be noted that version 7.0.28 of Boinc is no longer the development version but is now in finalized general release as the currently available version on the Berkeley website, so anyone having issues with 7.0.28 should definitely try upgrading.
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Message 73366 - Posted: 30 Jun 2012, 10:15:34 UTC - in response to Message 73364.  

It should be noted that version 7.0.28 of Boinc is no longer the development version but is now in finalized general release as the currently available version on the Berkeley website, so anyone having issues with 7.0.28 should definitely try upgrading.


That's odd - they pulled it and then released it again. It's good for R@H though - my understanding is that .28 solves the problems that people have been having...
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Message 73368 - Posted: 30 Jun 2012, 11:39:34 UTC

I find the entire 7 series bug-ridden with everything from computation errors to weird work-fetch behaviour and prioritizing of tasks. It also seems to interact with my computer more than 6, getting more slowdowns as a result.

Have now install 7.0.28 final but it seems slower still.
Peter.
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Jeff Bedier

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Message 73386 - Posted: 7 Jul 2012, 8:08:37 UTC - in response to Message 73342.  

When that happens, your efforts to alert us to these problems are extremely important and very much appreciated.


Hello,
I keep getting only tasks where right after download, "Computational Error" shows in the task progress bar. I use BOINC Manager 7.0.25. Since I got about 10 of those, I have Rosetta suspended. I will soon try again. I hope the errors stop by then.
webber26



you should upgrade to .28 and see if you still get the problem.
.25 had a bug in it that caused all kinds of weird things to happen on different projects.


I upgraded to v28 and 4out of 4 failures.. each wu lasting less than a minute
7/7/2012 1:45:43 AM | rosetta@home | Scheduler request completed: got 6 new tasks
7/7/2012 1:45:45 AM | rosetta@home | Started download of flags_rb_07_06_32297_62988__t000__0_C1_robetta
7/7/2012 1:45:45 AM | rosetta@home | Started download of input_rb_07_06_32297_62988__t000__0_C1_robetta.zip
7/7/2012 1:45:47 AM | rosetta@home | Finished download of flags_rb_07_06_32297_62988__t000__0_C1_robetta
7/7/2012 1:45:47 AM | rosetta@home | Started download of flags_rb_07_06_32297_62988__t000__0_C2_robetta
7/7/2012 1:45:48 AM | rosetta@home | Finished download of flags_rb_07_06_32297_62988__t000__0_C2_robetta
7/7/2012 1:45:48 AM | rosetta@home | Started download of input_rb_07_06_32297_62988__t000__0_C2_robetta.zip
7/7/2012 1:46:12 AM | rosetta@home | Finished download of input_rb_07_06_32297_62988__t000__0_C2_robetta.zip
7/7/2012 1:46:12 AM | rosetta@home | Started download of flags_rb_07_06_32298_62989__t000__0_C1_robetta
7/7/2012 1:46:13 AM | rosetta@home | Starting task rb_07_06_32297_62988__t000__0_C2_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1609_0 using minirosetta version 331 in slot 0
7/7/2012 1:46:21 AM | rosetta@home | Finished download of flags_rb_07_06_32298_62989__t000__0_C1_robetta
7/7/2012 1:46:21 AM | rosetta@home | Started download of input_rb_07_06_32298_62989__t000__0_C1_robetta.zip
7/7/2012 1:46:32 AM | rosetta@home | Finished download of input_rb_07_06_32297_62988__t000__0_C1_robetta.zip
7/7/2012 1:47:05 AM | rosetta@home | Finished download of input_rb_07_06_32298_62989__t000__0_C1_robetta.zip
7/7/2012 1:47:12 AM | Einstein@Home | Task h1_0310.50_S6GC1__984_S6LV1B_1 exited with zero status but no 'finished' file
7/7/2012 1:47:12 AM | Einstein@Home | If this happens repeatedly you may need to reset the project.
7/7/2012 1:47:12 AM | Einstein@Home | Restarting task h1_0310.50_S6GC1__984_S6LV1B_1 using einstein_S6LV1 version 113 (SSE2) in slot 1
7/7/2012 1:47:23 AM | rosetta@home | Computation for task rb_07_06_32297_62988__t000__0_C2_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1609_0 finished
7/7/2012 1:47:23 AM | rosetta@home | Output file rb_07_06_32297_62988__t000__0_C2_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1609_0_0 for task rb_07_06_32297_62988__t000__0_C2_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1609_0 absent
7/7/2012 1:47:23 AM | rosetta@home | Starting task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1351_0 using minirosetta version 331 in slot 0
7/7/2012 1:48:33 AM | rosetta@home | update requested by user
7/7/2012 1:48:37 AM | rosetta@home | Sending scheduler request: Requested by user.
7/7/2012 1:48:37 AM | rosetta@home | Reporting 1 completed tasks, not requesting new tasks
7/7/2012 1:48:41 AM | rosetta@home | Computation for task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1351_0 finished
7/7/2012 1:48:41 AM | rosetta@home | Output file rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1351_0_0 for task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1351_0 absent
7/7/2012 1:48:41 AM | rosetta@home | Scheduler request completed
7/7/2012 1:48:44 AM | rosetta@home | Starting task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1059_1 using minirosetta version 331 in slot 0
7/7/2012 1:49:46 AM | rosetta@home | Computation for task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1059_1 finished
7/7/2012 1:49:46 AM | rosetta@home | Output file rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1059_1_0 for task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1059_1 absent
7/7/2012 1:49:48 AM | rosetta@home | Starting task rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_957_1 using minirosetta version 331 in slot 0
7/7/2012 1:50:38 AM | Einstein@Home | Task h1_0310.50_S6GC1__984_S6LV1B_1 exited with zero status but no 'finished' file
7/7/2012 1:50:38 AM | Einstein@Home | If this happens repeatedly you may need to reset the project.
7/7/2012 1:51:00 AM | rosetta@home | Computation for task rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_957_1 finished
7/7/2012 1:51:00 AM | rosetta@home | Output file rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_957_1_0 for task rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_957_1 absent
7/7/2012 1:51:00 AM | rosetta@home | Starting task rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1240_0 using minirosetta version 331 in slot 2
7/7/2012 1:51:52 AM | rosetta@home | Computation for task rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1240_0 finished
7/7/2012 1:51:52 AM | rosetta@home | Output file rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1240_0_0 for task rb_07_06_32298_62989__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1240_0 absent
7/7/2012 1:51:52 AM | rosetta@home | Starting task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1054_1 using minirosetta version 331 in slot 0
7/7/2012 1:52:56 AM | rosetta@home | Computation for task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1054_1 finished
7/7/2012 1:52:56 AM | rosetta@home | Output file rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1054_1_0 for task rb_07_06_32297_62988__t000__0_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52030_1054_1 absent

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peristalsis

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Message 73387 - Posted: 7 Jul 2012, 9:08:40 UTC

Twenty in a row for me:

7/7/2012 4:04:43 AM rosetta@home Starting task rb_07_06_32298_62989__t000__3_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1158_1 using minirosetta version 331
7/7/2012 4:04:53 AM rosetta@home Computation for task rb_07_06_32298_62989__t000__3_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1158_1 finished
7/7/2012 4:04:53 AM rosetta@home Output file rb_07_06_32298_62989__t000__3_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1158_1_0 for task rb_07_06_32298_62989__t000__3_C1_SAVE_ALL_OUT_IGNORE_THE_REST_52032_1158_1 absent

time to adjust preferences again..
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Message 73421 - Posted: 10 Jul 2012, 19:06:47 UTC
Last modified: 10 Jul 2012, 19:09:58 UTC

why all these errors?

Task ID
click for details Work unit ID
click for details Sent Time reported
or deadline
explain Server state
explain Outcome
explain Client state
explain CPU time (sec) claimed credit granted credit


Next 20
518239735 471718728 8 Jul 2012 7:33:18 UTC 18 Jul 2012 7:33:18 UTC In Progress Unknown New --- --- ---
518239039 471718102 8 Jul 2012 7:29:07 UTC 18 Jul 2012 7:29:07 UTC In Progress Unknown New --- --- ---
518239038 471718101 8 Jul 2012 7:29:07 UTC 18 Jul 2012 7:29:07 UTC In Progress Unknown New --- --- ---
518239037 471718100 8 Jul 2012 7:29:07 UTC 18 Jul 2012 7:29:07 UTC In Progress Unknown New --- --- ---
518028321 471544285 7 Jul 2012 9:51:24 UTC 7 Jul 2012 12:48:51 UTC Over Client error Compute error 3,988.85 7.90 ---
518028319 471544283 7 Jul 2012 9:51:24 UTC 7 Jul 2012 12:48:51 UTC Over Client error Compute error 129.34 0.26 ---
518027275 471543559 7 Jul 2012 9:47:18 UTC 7 Jul 2012 9:51:24 UTC Over Client error Compute error 14.82 0.03 ---
518027270 471543554 7 Jul 2012 9:47:18 UTC 7 Jul 2012 9:51:24 UTC Over Client error Compute error 14.59 0.03 ---
518014134 471535248 7 Jul 2012 9:03:16 UTC 7 Jul 2012 9:47:18 UTC Over Client error Compute error 1,146.70 2.27 ---
518014131 471535245 7 Jul 2012 9:03:16 UTC 8 Jul 2012 7:29:07 UTC Over Client error Compute error 6,229.34 12.33 ---
518013128 471534654 7 Jul 2012 8:59:12 UTC 7 Jul 2012 9:03:15 UTC Over Client error Compute error 14.09 0.03 ---
518013125 471534651 7 Jul 2012 8:59:12 UTC 7 Jul 2012 9:03:15 UTC Over Client error Compute error 14.34 0.03 ---
518011412 471533660 7 Jul 2012 8:54:12 UTC 7 Jul 2012 8:59:12 UTC Over Client error Compute error 14.21 0.03 ---
518011410 471533658 7 Jul 2012 8:54:12 UTC 7 Jul 2012 8:59:12 UTC Over Client error Compute error 14.55 0.03 ---
518009896 471532764 7 Jul 2012 8:49:59 UTC 7 Jul 2012 8:54:12 UTC Over Client error Compute error 14.10 0.03 ---
518009895 471529331 7 Jul 2012 8:49:59 UTC 7 Jul 2012 8:54:12 UTC Over Client error Compute error 14.38 0.03 ---
518008205 471530555 7 Jul 2012 8:45:48 UTC 7 Jul 2012 8:49:59 UTC Over Client error Compute error 14.55 0.03 ---
518008204 471530554 7 Jul 2012 8:45:48 UTC 7 Jul 2012 8:49:59 UTC Over Client error Compute error 14.16 0.03 ---
518006439 471469550 7 Jul 2012 8:41:34 UTC 7 Jul 2012 8:45:48 UTC Over Client error Compute error 13.77 0.03 ---
518006438 471529894 7 Jul 2012 8:41:34 UTC 7 Jul 2012 8:45:48 UTC Over Client error Compute error 14.21 0.03 ---


Next 20





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Owner fairport ny
Created 16 Feb 2012 21:21:02 UTC
Total Credit 11,673
Recent average credit 138.10
CPU type AuthenticAMD
AMD E-300 APU with Radeon(tm) HD Graphics [Family 20 Model 2 Stepping 0]
Number of CPUs 2
Operating System Microsoft Windows 7
Home Premium x64 Edition, Service Pack 1, (06.01.7601.00)
Memory 2662.55 MB
Cache 512 KB
Measured floating point speed 1075.36 million ops/sec
Measured integer speed 2344.92 million ops/sec
Average upload rate 44.73 KB/sec
Average download rate 998.31 KB/sec
Average turnaround time 0.3 days
Maximum daily WU quota per CPU 20/day
Tasks 141





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Aegion

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Message 73425 - Posted: 11 Jul 2012, 8:04:56 UTC - in response to Message 73421.  

why all these errors?

If you take a look at the rcent post from Ray Wang in the CASP 10 thread of the science forum he says the following which likely explains what you observed.

"Hello everyone!!

Apologies!

I am Ray Wang, one of the protein structures predictors of Baker Lab CASP10 team. Few days ago, there were massive error submissions which caused the success rates to be zero. That was due to a remiss update of the CASP working pipeline. We were very sorry about causing the inconvenience for you all, and for sure will be doing more meticulous checking before we trigger the pipeline!

Again Sorry about this, and THANKS you all for the contribution to the Rosetta@home!
We couldn't accomplish these scientific feats without your participation!!!!!"
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Shirley Drabble

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Message 73447 - Posted: 16 Jul 2012, 17:50:07 UTC

I installed new version now I have lost all my statistics and not getting any new work! last work results uploaded on 14th July.
Can you tell me if this is the servers or my machine. Let me know if you need any logs and if so how to get them to you

thanks
Shirley
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Steven Pinder

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Message 73533 - Posted: 26 Jul 2012, 8:09:08 UTC

I get an instant 'compute error' on all my work units for the last few days now. No problems with other projects from WCG.
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