Problems with web site

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Mod.Sense
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Message 58900 - Posted: 18 Jan 2009, 0:37:13 UTC

The system is aparently still catching up for the period of time it was not serving work for some reason. Just watching the server status page, there are 113,000 more tasks outstanding then there were a half hour ago. The scheduler and feeder must be having trouble keeping up right now. Your machine will continue to retry and will get some work.
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Message 58901 - Posted: 18 Jan 2009, 0:53:08 UTC - in response to Message 58900.  

The system is aparently still catching up for the period of time it was not serving work for some reason. Just watching the server status page, there are 113,000 more tasks outstanding then there were a half hour ago. The scheduler and feeder must be having trouble keeping up right now. Your machine will continue to retry and will get some work.



ok, thanks for that
will check the system when i get up in the morning. it is 152am CET (central european time) and its looking for 76 thousand seconds of work.
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Jerry

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Message 58902 - Posted: 18 Jan 2009, 1:35:07 UTC

At this time I am unable to get work from the website an they appears to be plenty in the que. I\'ve tried resetting, detaching and reattaching.

Jerry
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Message 58909 - Posted: 18 Jan 2009, 12:38:43 UTC

Are the workunit generator programs running slower than usual? I just noticed the system status shows both running, but only 63 workunits ready to send.
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Message 58912 - Posted: 18 Jan 2009, 14:48:52 UTC

Hi Mod, sorry for the previous claim regarding one of two computers - I had a bad day obviously and haven\'t seen the 0 seconds of work requested. Despite of that, the claim regarding my 2nd computer was valid.

For many hours there were no problems, however presently once again we seem to be dry of WUs:

2009-01-18 15:42:16|rosetta@home|Sending scheduler request: Requested by user. Requesting 2495 seconds of work, reporting 1 completed tasks
2009-01-18 15:42:21|rosetta@home|Scheduler request succeeded: got 0 new tasks


Best Regards for all.
a.m.
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Message 59569 - Posted: 15 Feb 2009, 18:25:59 UTC

Today, I noticed a problem I hadn\'t seen before. On your Server Status web page, the programs in Disabled status are shown with the same green block as for the normal status, making any status changes hard to spot. Could you change this to using blocks of a different color, for example red, for the Disabled status?

Of course, ending the Disabled status faster would be welcome too.
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Message 59574 - Posted: 15 Feb 2009, 20:17:59 UTC - in response to Message 59569.  

Right --- a bit misleading that. As is the home page announcement which implies that things are up and running -- clearly there is a bit more \'work to do\' before that is the case.


Today, I noticed a problem I hadn\'t seen before. On your Server Status web page, the programs in Disabled status are shown with the same green block as for the normal status, making any status changes hard to spot. Could you change this to using blocks of a different color, for example red, for the Disabled status?

Of course, ending the Disabled status faster would be welcome too.


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Message 59576 - Posted: 15 Feb 2009, 21:39:24 UTC - in response to Message 59574.  

you can upload files but there is no work at the moment for download.
\"project maintenance\" is what the message says.

Right --- a bit misleading that. As is the home page announcement which implies that things are up and running -- clearly there is a bit more \'work to do\' before that is the case.


Today, I noticed a problem I hadn\'t seen before. On your Server Status web page, the programs in Disabled status are shown with the same green block as for the normal status, making any status changes hard to spot. Could you change this to using blocks of a different color, for example red, for the Disabled status?

Of course, ending the Disabled status faster would be welcome too.


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Message 59580 - Posted: 15 Feb 2009, 21:49:37 UTC - in response to Message 59576.  

A slight clarification -- you can upload files, but you can\'t *report* them. Those green status lights indicating disabled (they really should be red or orange like other BOINC projects when disabled or not running) mean that you can\'t report completed work.

The message on the home page which is a bit misleading is this:

February 16, 2009
A fileserver/SAN hiccup caused the entire project to pause for a number of hours. Sorry for the outage. -KEL

**********

Not a big deal, but if it had said something like this:

A fileserver/SAN hiccup caused the entire project to pause for a number of hours. We are working toward correcting the problem. A number of the critical functions are still offline but we hope to have them corrected as soon as possible. Sorry for the ongoing outage. -KEL
********************************************

Then folks would have a more accurate idea of what is going on. Again, not that big a deal, I\'ve got plenty of other projects that are reasonably happy at the moment.



you can upload files but there is no work at the moment for download.
\"project maintenance\" is what the message says.



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Message 59585 - Posted: 15 Feb 2009, 22:02:01 UTC

Update -- looks like the servers are now back online, but struggling with a lot of \'catch up\' traffic so things will likely be slow going for a while.
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Message 59589 - Posted: 15 Feb 2009, 23:26:34 UTC

I was able as of that last post to upload and report. But no new work is being sent due to what the manager says is a lack of headers and data.
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Message 59593 - Posted: 16 Feb 2009, 0:25:17 UTC

server status says everything is running but no results can be uploaded. ???

huh??


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Message 59594 - Posted: 16 Feb 2009, 0:47:34 UTC

Just when I put my 8 CPU system onto the project ... :)

Not sure why this message:

{error}Proposed work request 596265.165152 bigger than max 174534.981120

With 8 cores and 3 hours per task I am sure I can plow through quite a bit in 24 hours and a cache of 0.5 days is also not unreasonable.

Anyway ... another item to consider ...
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Message 59595 - Posted: 16 Feb 2009, 2:48:48 UTC

Fortunately, I\'m now able to upload and report. Unfortunately, I can\'t get any new WUs. My messages just say there\'s no work from project; there\'s no mention of headers or anything like that. But the RAH home page and server page say that everything is running fine and there are some 10k WUs ready to send. I even changed my prefs to have the WUs last 4 hours instead of my usual 6, and that didn\'t get me anything. I can\'t believe all 10,000 WUs are for running times other than 4 or 6 hours. Am I doing anything wrong now?
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Profile Paul D. Buck

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Message 59597 - Posted: 16 Feb 2009, 4:58:27 UTC - in response to Message 59595.  
Last modified: 16 Feb 2009, 5:00:12 UTC

Fortunately, I\'m now able to upload and report. Unfortunately, I can\'t get any new WUs. My messages just say there\'s no work from project; there\'s no mention of headers or anything like that. But the RAH home page and server page say that everything is running fine and there are some 10k WUs ready to send. I even changed my prefs to have the WUs last 4 hours instead of my usual 6, and that didn\'t get me anything. I can\'t believe all 10,000 WUs are for running times other than 4 or 6 hours. Am I doing anything wrong now?


No ...

One of the \"problems\" with the systems we use is that the information is accurate as far as it goes, but does not always convey the entire story. I was in the same boat as you but now seem to have gotten work ... as the front page says ... major hiccup ...

{edit}

Oops, now we are queue =0 ... out of work to send ... my bad ...

The issue will be now that there is likely no one there to kick the work generator to make more work to feed the hungry beasts ...
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Message 59599 - Posted: 16 Feb 2009, 5:31:47 UTC

My issue is now fixed. I even got WUs before they ran dry! :p
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Message 59603 - Posted: 16 Feb 2009, 11:56:51 UTC - in response to Message 59599.  

My issue is now fixed. I even got WUs before they ran dry! :p


The work generator is running ... but it is having a hard time getting ahead of the curve. Probably all my fault ... :)

Actually, it is pretty common after an outage that the work generator has a hard time because the participants need to re-fill their work queues.
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Message 60008 - Posted: 7 Mar 2009, 2:27:29 UTC

I\'m currently unable to connect with the web site over on Ralph@home, or connect to its servers. Is there a problem over there?
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Message 60045 - Posted: 9 Mar 2009, 15:36:12 UTC - in response to Message 60008.  

I\'m currently unable to connect with the web site over on Ralph@home, or connect to its servers. Is there a problem over there?



Ditto!

I have a cache of work - approx 150 WU waiting to report. Deadline is today.

SETI.USA


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Message 60061 - Posted: 10 Mar 2009, 15:59:51 UTC - in response to Message 60008.  

I\'m currently unable to connect with the web site over on Ralph@home, or connect to its servers. Is there a problem over there?


RALPH@home is now running again. No word yet on what caused the outage, only that there was one.
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Message boards : Number crunching : Problems with web site



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