I am facing some trouble when uploading data to servers.
Below is the log:

30/05/2020 08:18:54 | Rosetta@home | Backing off 00:03:34 on upload of 8f4592223c364f9a0a767abecba85f6a_fold_SAVE_ALL_OUT_939475_32_0_r562748687_0
30/05/2020 08:18:57 | | Internet access OK - project servers may be temporarily down.
30/05/2020 08:22:30 | Rosetta@home | Backing off 00:06:59 on upload of 8f4592223c364f9a0a767abecba85f6a_fold_SAVE_ALL_OUT_939475_32_0_r562748687_0
30/05/2020 08:22:31 | | Project communication failed: attempting access to reference site
30/05/2020 08:22:32 | | Internet access OK - project servers may be temporarily down.
30/05/2020 08:29:32 | | Project communication failed: attempting access to reference site
30/05/2020 08:29:32 | Rosetta@home | Backing off 00:09:18 on upload of 8f4592223c364f9a0a767abecba85f6a_fold_SAVE_ALL_OUT_939475_32_0_r562748687_0
30/05/2020 08:29:35 | | Internet access OK - project servers may be temporarily down.
30/05/2020 08:40:25 | | Project communication failed: attempting access to reference site
30/05/2020 08:40:25 | Rosetta@home | Backing off 00:25:23 on upload of 8f4592223c364f9a0a767abecba85f6a_fold_SAVE_ALL_OUT_939475_32_0_r562748687_0
30/05/2020 08:40:28 | | Internet access OK - project servers may be temporarily down.
30/05/2020 08:48:41 | Rosetta@home | update requested by user
30/05/2020 08:48:48 | | Project communication failed: attempting access to reference site
30/05/2020 08:48:51 | | Internet access OK - project servers may be temporarily down.

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It's not just you.
Had a look at my Transfers tab and several uploads there waiting to go through, re-trying them & they time out almost instantly.

Looks like an issue with the upload server.


Edit- The Server Status page shows the Upload server as running, but the Download server as not running. So things are somewhat broken.

---

Grant
Darwin NT

This might be caused by expired AddTrust External Root certificate in ca-bundle.crt, A possible quickfix can be found here:
https://boinc.bakerlab.org/rosetta/forum_thread.php?id=14006

I have the same problem. Tried the fix with ca-bundle.crt but no joy.

Given the fact that the server status page says the download server is down I'd suggest that the problem is at their end not ours.

Issue already raised in Github:

https://github.com/BOINC/boinc/issues/3789

Download server not running... To start press any key.. where is the any key?

Download server not running... To start press any key.. where is the any key?

Any of the keys on your keyboard. For example, the space bar.

Hi,
it seems the same behavior on my andriod too.
For windows I modify the cr-bundle.crt and delete the entry for AddTrust. Now Windows works again.

How can I fix it for Andriod?

Thx and Regs

I think some humor may have been overlooked there....

Any key except shift, alt, ctrl, Windows, (context menu), Fn, power, sleep, vol+, vol-, home, mail, music, calc, Mac, control, option, NumLock, ScrollLock, CapsLock, mute, play/pause, PrtScr, ... YMMV (not a key AFAIK)

I think some humor may have been overlooked there....

I'm guessing you're in my advanced age group. I got your ancient joke. It's been decades since I heard it. :-)

---

Apparently, Boinc(?) stopped crunching (Rosie) about 18 hours ago.

Supposedly have about 20 wu's in progress, according to bakerlab.org.

Boinc Manager shows no active tasks. Windows task manager shows no active tasks.

Have the following info:

bakerlab.org:
In progress tasks for The_Bad_Penguin
Sent: 30 May 2020, 9:40:27 UTC
Time reported or deadline explain: 2 Jun 2020, 9:40:27 UTC
Status: In progress

Boinc Manager::
Waiting to contact project servers

The_Bad_Penguin wrote:

Waiting to contact project servers

This is a known issue that started yesterday. Please read this thread: Peer certificate cannot be authenticated with given CA certificates

Saw the reference to GitHub.

Had already downloaded 1720081.crt, double-cicked, and "installed" it.

Nothing has changed.

What exactly am I supposed to do?


EDIT --> Just joined WCG. Will come back to Rosie (maybe 50%) once this resolves itself.

EDIT 2 --> Have 4 tasks "Ready to Report" and 17 tasks "Uploading". Would be a shame if all that work is "wasted" because report deadlines are missed due to this issue.

The_Bad_Penguin wrote:

What exactly am I supposed to do?

Based on the instructions in this post:

1. Find the file ca-bundle.crt in your BOINC installation (typically C:⧵Program Files⧵​BOINC)
   
2. Make a backup copy in case the following instructions go wrong
   
3. Start Notepad as Administrator, and open ca-bundle.crt
   
4. Delete the 27 lines from
   

   AddTrust External Root
   ======================
   -----BEGIN CERTIFICATE-----
   

   to

   -----END CERTIFICATE-----
   

   
   
5. Save the file
   

That’s it. The next time BOINC tries to contact Rosetta, it should succeed.

Thank you.

alternatively, you could download the file called "ca-bundle.crt" from this link https://onedrive.live.com/?authkey=%21AAVyh7jontFKASg&id=B0BF9B80B38343C5%21665&cid=B0BF9B80B38343C5 and simply replace the current one in the BOINC folder (it's in the BOINC program folder, typically C:⧵Program Files⧵​BOINC, NOT in the BOINC data folder!) with the downloaded one.
You don't even need to shut down and restart BOINC. Once the new file is in the folder, just push the "update" button in the BOINC manager, and all pending uploads should upload, and new tasks should be downloaded.

P.S.:
in case you don't trust the above link, you can download the file from github: https://github.com/BOINC/boinc/blob/master/curl/ca-bundle.crt

Much appreciation

Erich56 wrote:

in case you don't trust the above link, you can download the file from github

The version in GitHub hasn’t yet been updated to remove the expired AddTrust certificate, so using that one won’t fix the problem…

Thank You so much for this. It fixed my windows clients.