Need help debugging your software to find the problem

Message boards : Number crunching : Need help debugging your software to find the problem

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Profile JStateson
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Message 74900 - Posted: 15 Jan 2013, 19:26:01 UTC

I have windows defender disabled on the system that is generating all the client errors. I am not sure why this AMD system has all errors and another similar AMD system does not.

I found that the project "Constellation" was unable to un-gzip its data files because malwarebytes does not allow unzipping of programs it cannot scan. This project also has .gz and .zip files. I do not have malwarebytes installed on this new & clean win7x64 system.

Is there a command I can execute from command prompt in the rosetta director so I can capture errors or observe warning? I have done this before for seti but they documented how to to this.

Even though I am retired I do not have a lot of time to waste doing this so if I cannot easily debug the problem I will just switch to another project.

Thanks for looking!
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Message 74908 - Posted: 16 Jan 2013, 10:49:50 UTC

I presume it's this machine: 1590928?

One of the failed tasks gives this error if it helps anyone?

ERROR: unrecognized atom_type_name S
ERROR:: Exit from: C:Usersboincsrcrosetta_sourcesrccore/chemical/AtomTypeSet.hh line: 110
BOINC:: Error reading and gzipping output datafile: default.out

I guess it could be to do with something blocking the zip/unzip process, or gzip might be corrupted, although some of your tasks are finishing ok.
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mikey
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Message 74910 - Posted: 16 Jan 2013, 11:41:49 UTC - in response to Message 74900.  

I have windows defender disabled on the system that is generating all the client errors. I am not sure why this AMD system has all errors and another similar AMD system does not.

I found that the project "Constellation" was unable to un-gzip its data files because malwarebytes does not allow unzipping of programs it cannot scan. This project also has .gz and .zip files. I do not have malwarebytes installed on this new & clean win7x64 system.

Is there a command I can execute from command prompt in the rosetta director so I can capture errors or observe warning? I have done this before for seti but they documented how to to this.

Even though I am retired I do not have a lot of time to waste doing this so if I cannot easily debug the problem I will just switch to another project.

Thanks for looking!


See the other thread you posted in for the possible solution.
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Profile JStateson
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Message 74913 - Posted: 16 Jan 2013, 14:08:42 UTC
Last modified: 16 Jan 2013, 14:31:17 UTC

The possibility exists that some side effect of nvidia's driver is causing problems with Rosetta.

However, I suspect there may be a problem with the the gunzip mechanism. I assume that Rosetta's program has code that unzips or shells out gunzip (I see both .zip and .gz files) The project "Constellation" had all errors for "trackjack" and it turned out to be a problem with their wrapper as described here. Malwarebytes support asked me to provided the "command line" that caused their antivirus to report a problem but I was unable to duplicate the problem manually. They needed the files and a test procedure before they could certify it as a false positive.

This system that is failing was a quick build that I didnt bother activating (win7x64) as it was only to be used for a short time. Unaccountably, windows defender is disabled and I cannot enable it. I know I installed MSE and did an update so it should have been running. The symptom I found when Constellation failed was that windows 7 hung with multiple images of Malewarebytes dialog box. I had to take a photograph of the screen as the screen print did not work. Possibly, something in windows defender got hung up when gunzip was shelled out (or however it was implemented)

I am no longer processing any Constellation WU's as they didnt fix the problem or provide me with a workaround other than excluding any trackjack or tasks that needed to be unzipped.

I think the other system is working because it was activated and had winzip 11 installed. (yes, 11 is old, but it is paid for)

I may look into this later to see if that nvidia driver somehow caused the problem.
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Message boards : Number crunching : Need help debugging your software to find the problem



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