Posts by Michael Polla

1) Message boards : Number crunching : Can't recover password from my RALPH@Home account (Message 78059)
Posted 23 Mar 2015 by Michael Polla
Post:
Thank you so much, I was finally able to access my account !

Have a nice day ! :-)
2) Message boards : Number crunching : Can't recover password from my RALPH@Home account (Message 78056)
Posted 23 Mar 2015 by Michael Polla
Post:
Hi again !

I still can't access to my RALPH account, neither get the "recover password" mail...

Is there someone (moderator, admin...) from this project that could help ?

Have a nice day !

Michaël
3) Message boards : Number crunching : Can't recover password from my RALPH@Home account (Message 77996)
Posted 4 Mar 2015 by Michael Polla
Post:
Is it possible you used a different EMail address on Ralph?


No, cause otherwise when trying to recover the password, I would get the message : "There is no user with email address [address]. Try reentering your email address."

And I also tried to create an account, but it says that the email address is already used.

Thanks again for helping me, I really appreciate it !

4) Message boards : Number crunching : Can't recover password from my RALPH@Home account (Message 77993)
Posted 4 Mar 2015 by Michael Polla
Post:
Thanks for your replies.

I just tried (I do not have moderator privileges on Ralph) and received the EMail just fine.

Well for me, it works in every other projects website, but not RALPH@Home, although it recognizes my mail address and say that the message has been sent.



Also, the webpage for requesting the EMail also lists a second method using the authentication string from your machine. Have you tried that approach?


I can't, because I actually don't have any host that have been previously attached to this project.


I might also suggest checking your junkmail/spam folder.


I checked the spam and found nothing, I also added the RALPH@Home mail address to the white list, still no success...


5) Message boards : Number crunching : Can't recover password from my RALPH@Home account (Message 77988)
Posted 3 Mar 2015 by Michael Polla
Post:
...anyone ? Please :-(
6) Message boards : Number crunching : Can't recover password from my RALPH@Home account (Message 77974)
Posted 24 Feb 2015 by Michael Polla
Post:
Hi !

I can't access my RALPH@Home account. I've selected "forgot password" and got the message "Instructions have been emailed to [my email address]."

But I didn't get any message, even in my spam folder.

Is it a bug with the "forgot password" functionality on RALPH@Home website ? How can I get access to my account again ?

Thanks

Michaël Polla

PS: I made a thread here, because I can't on RALPH@Home forums (you need to be logged in...).







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