User Name Divided Into Two Accounts

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Mild Mannered Professor

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Joined: 5 Apr 09
Posts: 14
Credit: 22,006,166
RAC: 0
Message 81109 - Posted: 1 Feb 2017, 11:07:54 UTC

My account name is Mild Mannered Professor and I am the founder of the team, Colorado Mountain College. When I look at the team info it shows two members, both named Mild Mannered Professor. I like tracking my computers' progress for Average Daily Credit, but I can't get the total because of the account being split between the two Mild Mannered Professor accounts.
Would someone mind merging those together into one account. Right now my Average Daily Credit for the two accounts is 5256 and 2099 and it would be appreciated if they could be joined. I have no idea how this happened as each account name is spelled correctly.
Thanks,
Louis Beatty
a.k.a. Mild Mannered Professor
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Mod.Sense
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Message 81111 - Posted: 1 Feb 2017, 15:43:54 UTC

You must have used two different EMail addresses as you attached hosts to the project. You'll have to determine which host is not under the account of the team founder, and on that host detach from R@h, and reattach under the EMail address associated with the team founder. Then future credit and RAC will be under a single account. At that point, I'd also suggest you remove your EMail address from the account you no longer wish to use, see this post
Rosetta Moderator: Mod.Sense
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Mild Mannered Professor

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Joined: 5 Apr 09
Posts: 14
Credit: 22,006,166
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Message 81115 - Posted: 1 Feb 2017, 18:28:27 UTC - in response to Message 81111.  

You must have used two different EMail addresses as you attached hosts to the project. You'll have to determine which host is not under the account of the team founder, and on that host detach from R@h, and reattach under the EMail address associated with the team founder. Then future credit and RAC will be under a single account. At that point, I'd also suggest you remove your EMail address from the account you no longer wish to use, see this post


You were right, there are two different email addresses. It seems that if I could change the email address of the oddball one to the one that the majority of computers are using, that they would be merged. However the message that the email address is in use and won't let me change that. I read the message you linked to and I don't know how, if I deleted the account, that the computer in question would end up on my other account (same name but different email address. I guess I'm being kind of thick here but I just don't want to lose all of the data contributed so far by that computer.

Thanks in advance for your help,
Louis
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Message 81133 - Posted: 3 Feb 2017, 5:39:30 UTC

Ya, you have to basically drop one of the existing accounts to get everything going to a single account. You can transfer ownership of the team to another account if you'd prefer to drop the one that currently controls the team.
Rosetta Moderator: Mod.Sense
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Questions and Answers : Web site : User Name Divided Into Two Accounts



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