Problems and Technical Issues with Rosetta@home

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Jean-David Beyer

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Message 107987 - Posted: 19 Jan 2023, 16:37:08 UTC - in response to Message 107985.  

I have an idea. Get hold of those two files from another machine. Here's the methyl database: (at half a GB, it will take a while to upload, see LHC below, I'll put the link here shortly). But as I only run Windows (on genuine licenses ROFL) I don't have the linux graphics file, only the windows equivalent. Somebody else in here may be able to provide it.


I do not want to get the four missing files independently. I want to be able to get them directly from the Rosetta web site. Because the fact that they cannot be downloaded that way is only a symptom of the real problem: the download server, even though now officially up, seems uable to be unable to download these things.
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Mr P Hucker
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Message 107988 - Posted: 19 Jan 2023, 16:51:35 UTC - in response to Message 107987.  
Last modified: 19 Jan 2023, 16:52:14 UTC

I do not want to get the four missing files independently. I want to be able to get them directly from the Rosetta web site. Because the fact that they cannot be downloaded that way is only a symptom of the real problem: the download server, even though now officially up, seems uable to be unable to download these things.
What an absurd attitude. I gave you a way to fix it and you can't be bothered. The simple fact remains I'm doing rosetta and you're not. You need to learn not everything in life is simple.
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Jean-David Beyer

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Message 107989 - Posted: 19 Jan 2023, 17:59:23 UTC - in response to Message 107988.  

I do not want to get the four missing files independently. I want to be able to get them directly from the Rosetta web site. Because the fact that they cannot be downloaded that way is only a symptom of the real problem: the download server, even though now officially up, seems uable to be unable to download these things.

What an absurd attitude. I gave you a way to fix it and you can't be bothered. The simple fact remains I'm doing rosetta and you're not. You need to learn not everything in life is simple.


I do not think it absurd at all. I must still find out why it does not download those four files and fix that.. And if I get them from somewhere else, it will not get me any tasks, since according to the web site, there are none. And the reason I do not have them is that I reset the project. And the reason for that is it would not download tasks the same way it does not download those files.
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Mr P Hucker
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Message 107990 - Posted: 19 Jan 2023, 18:12:31 UTC - in response to Message 107989.  
Last modified: 19 Jan 2023, 18:14:40 UTC

I do not think it absurd at all. I must still find out why it does not download those four files and fix that..
If the problem is on their end, you can't fix anything, you just have to wait, and you might aswell get the files elsewhere and get on with crunching. If the fault is at your end, it's easier just to work round the problem. I can't see why the fault could be with your machine though, especially as others have said they have the problem too. Resetting the project should have cleared up any Boinc project problem, and since you haven't said you're experiencing any problems with other projects or your internet connection in general, I'd say it's the project that's broken.

And if I get them from somewhere else, it will not get me any tasks, since according to the web site, there are none.
They appear occasionally, either trickles from Robetta, or a day's worth from Steven Rettie.

And the reason I do not have them is that I reset the project. And the reason for that is it would not download tasks the same way it does not download those files.
Well that part is weird. What other projects do you run and are they all behaving ok?

One thing you could try is find the address to download that file and see if your browser can download it. If it can't, it might give a useful error.
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ace28

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Message 107999 - Posted: 23 Jan 2023, 10:24:24 UTC - in response to Message 107872.  

Thank you very much. Had the same problem, came to the forums, found the solution. Today is a good day =D
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Jean-David Beyer

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Message 108000 - Posted: 23 Jan 2023, 13:39:54 UTC - in response to Message 107990.  

I do not think it absurd at all. I must still find out why it does not download those four files and fix that..

If the problem is on their end, you can't fix anything, you just have to wait, and you might aswell get the files elsewhere and get on with crunching. If the fault is at your end, it's easier just to work round the problem. I can't see why the fault could be with your machine though, especially as others have said they have the problem too. Resetting the project should have cleared up any Boinc project problem, and since you haven't said you're experiencing any problems with other projects or your internet connection in general, I'd say it's the project that's broken.


I am having no problems getting tasks from ClimatePrediction, Einstein, World Community Grid, MilkyWay, and Universe.
My Internet connection has had no problems in years.

And if I get them from somewhere else, it will not get me any tasks, since according to the web site, there are none.

They appear occasionally, either trickles from Robetta, or a day's worth from Steven Rettie.

And the reason I do not have them is that I reset the project. And the reason for that is it would not download tasks the same way it does not download those files.

Well that part is weird. What other projects do you run and are they all behaving ok?


I am having no problems getting tasks from ClimatePrediction, Einstein, World Community Grid, MilkyWay, and Universe.

One thing you could try is find the address to download that file and see if your browser can download it. If it can't, it might give a useful error.


I restored those four files from a backup.
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BubbleBoy

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Message 108006 - Posted: 26 Jan 2023, 22:35:51 UTC

As I said months ago, the project has become trash. No official cares about it. It's abbandoned. You're wasting your time and money.
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Bryn Mawr

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Message 108008 - Posted: 27 Jan 2023, 10:56:47 UTC - in response to Message 108006.  

As I said months ago, the project has become trash. No official cares about it. It's abbandoned. You're wasting your time and money.


In what way am I wasting my time and money?

My preferred projects are Rosetta, WCG and CPDN with a couple of backups. They’re all set up to grab tasks from each project as and when they can - if Rosetta doesn’t give me work the others will and my machines are always busy. No waste of time and full return for money spent.
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harukaff

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Message 108041 - Posted: 15 Feb 2023, 16:19:01 UTC
Last modified: 15 Feb 2023, 16:20:16 UTC

Rosetta's download server is having a very classic HTTPS configuration error: they forgot to put the intermediate certificate on the web server. Some HTTPS implementations won't actively try to fetch the intermediate certificate (the link is actually written in the certificate info), so they can't verify the certificate, leading to connection errors. If you enable the
file_xfer_debug
log flag, you will see the error code is -184, which means cURL error.

There is a very dirty workaround though, but don't do it on production systems - generally it should be safe but there is always a possibility this will come back and bite you: You can manually install the intermediate certificate as a trusted root certificate. After that, the system will be able to verify the certificate.

If you can understand what the workaround is doing, I guess you already know how to do that. Otherwise, please know that this is inherently insecure, so I won't post a tutorial now.

To anyone that can connect to the project team: please tell them about this issue and let them add the intermediate certificate to the web server. Shouldn't take more than a few minutes to fix.

EDIT: fixed wonky English.
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Mr P Hucker
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Message 108042 - Posted: 15 Feb 2023, 16:34:15 UTC
Last modified: 15 Feb 2023, 16:35:28 UTC

HTTPS is a pain in the arse invented by worry warts. The internet worked a lot more reliably before it was invented.

The end user should always have the option to ignore warnings about petty certificate dates. I mean seriously? 1 second out of date and suddenly it becomes dangerous? How? The site is somehow trusted for 10 years but not the day after that? What changed?
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harukaff

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Message 108044 - Posted: 15 Feb 2023, 18:21:21 UTC

Encryption is almost a must though nowadays. You don't really want anyone on the network path to be able to just casually collect all the info you send through your network port. Not to mention that you actually download executables from BOINC projects that just directly runs on your machines.

That said, the current PKI system is inherently flawed. There are ways to "fix" that but it's even more difficult to configure everything right.

Guess it's just too hard to build verifiable trust in today's world.
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Mr P Hucker
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Message 108045 - Posted: 15 Feb 2023, 20:58:29 UTC - in response to Message 108044.  
Last modified: 15 Feb 2023, 20:59:15 UTC

Encryption is almost a must though nowadays. You don't really want anyone on the network path to be able to just casually collect all the info you send through your network port. Not to mention that you actually download executables from BOINC projects that just directly runs on your machines.
Nonsense, it worked fine before https. The only things ever to happen to anyone's PC I've ever seen is a virus on that machine. Which AV stops. If I'm doing something I want to be private, I use a VPN, otherwise why bother? What is a hacker going to do with Boinc? Intercept and change the executable? My AV wouldn't run it. Find my Boinc password? So what?
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srettie
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Message 108054 - Posted: 17 Feb 2023, 21:20:59 UTC

Hi everyone, thank you all for your feedback on the issues we've been having. Thanks to these comments we were able to track down the issue, and a preliminary job has been working great.

However, I jumped the gun and looks like I made a mistake on the large batch submission. I will remove those jobs. I apologize for the error.

Fingers crossed we should have lots of (good) jobs to send out soon.

Thank you again.
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Profile Grant (SSSF)

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Message 108055 - Posted: 17 Feb 2023, 21:45:05 UTC - in response to Message 108054.  
Last modified: 17 Feb 2023, 21:45:23 UTC

Hi everyone, thank you all for your feedback on the issues we've been having. Thanks to these comments we were able to track down the issue, and a preliminary job has been working great.

However, I jumped the gun and looks like I made a mistake on the large batch submission. I will remove those jobs. I apologize for the error.

Fingers crossed we should have lots of (good) jobs to send out soon.

Thank you again.

Looking at the graphs and numbers, it does look like the problem has been fixed.
Instead of a couple of thousand results being returned each 24 hrs (at best), presently it's up around 25,000 per 24hrs.

Just a shame it's taken almost 3 months for the problem to be fixed.
Grant
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srettie
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Message 108056 - Posted: 17 Feb 2023, 22:01:57 UTC - in response to Message 108055.  

Yes, our apologies for the delay. We thank you all for your patience and continued support.
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kotenok2000
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Message 108057 - Posted: 17 Feb 2023, 22:24:38 UTC

Some tasks launched on linux.
fix_test_S_00169_0001465_af2_SAVE_ALL_OUT_2939448_7
fix_test_S_00244_1_000185_af2_SAVE_ALL_OUT_2939699_1
fix_test_S_00228_00012461_af2_SAVE_ALL_OUT_2939645_3
fix_test_S_00236_000183_af2_SAVE_ALL_OUT_2939671_6
fix_test_S_00287_1_00013067_af2_SAVE_ALL_OUT_2939843_2
Others crashed.
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Mr P Hucker
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Message 108058 - Posted: 17 Feb 2023, 22:31:09 UTC - in response to Message 108057.  

On Windows I'm getting a small number crashing but most running.
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srettie
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Message 108059 - Posted: 17 Feb 2023, 22:53:27 UTC - in response to Message 108057.  
Last modified: 17 Feb 2023, 22:55:04 UTC

fix_test job failures should be unrelated to any boinc issues.

Those errors are a bug on my part, that I found and I'm pretty sure I fixed. Doing another test to confirm.

Edit: I should also clarify that I cancelled all remaining fix_test jobs as soon as I noticed. Sorry about that.
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Mr P Hucker
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Message 108060 - Posted: 17 Feb 2023, 23:41:17 UTC - in response to Message 108059.  

fix_test job failures should be unrelated to any boinc issues.

Those errors are a bug on my part, that I found and I'm pretty sure I fixed. Doing another test to confirm.

Edit: I should also clarify that I cancelled all remaining fix_test jobs as soon as I noticed. Sorry about that.
Are we to abort any?
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kotenok2000
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Message 108061 - Posted: 17 Feb 2023, 23:42:37 UTC - in response to Message 108060.  

If they don't crash you can run them.
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Message boards : Number crunching : Problems and Technical Issues with Rosetta@home



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