I can\'t download new tasks and I can\'t upload completed tasks

Questions and Answers : Macintosh : I can\'t download new tasks and I can\'t upload completed tasks

To post messages, you must log in.

AuthorMessage
Pabchiac

Send message
Joined: 28 Mar 10
Posts: 1
Credit: 530,978
RAC: 0
Message 69251 - Posted: 12 Jan 2011, 20:25:45 UTC

From about a week I can\'t download new tasks and I can\'t upload completed tasks. (Someones expired tonight, others tomorrow and the last on january 15th)

The internet connection is on, and works for everything else. I didn\'t change any BOINC/rosetta@home preferences before the problem started.

I understand enough english, but replies in italian or french are welcome.

MacBook 2.13 Ghz Intel Core 2 Duo, 2 GB Ram, OS X 10.5.8, around 9 GB free on HD, BOINC 6.10.21
ID: 69251 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote
Murasaki
Avatar

Send message
Joined: 20 Apr 06
Posts: 303
Credit: 483,102
RAC: 86
Message 69259 - Posted: 12 Jan 2011, 22:11:58 UTC

See here for an earlier reply on another thread. The comments are still mostly valid.

Unfortunately I don\'t know much French or Italian so I can\'t reply in those languages. You can try asking on the Number Crunching forum as more users watch the threads there and may be able to reply in another language.
ID: 69259 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote
John Stuckey

Send message
Joined: 31 Oct 10
Posts: 4
Credit: 5,316,701
RAC: 0
Message 69358 - Posted: 15 Jan 2011, 2:55:50 UTC

\"Thu Jan 13 22:18:07 2011 rosetta@home Message from server: platform \'x86_64-apple-darwin\' not found\"

I have been unable to process anything for about two weeks.
Do I need to delete everything and start over?
Thanks,
John
John Stuckey
Dayton, Ohio USA
ID: 69358 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote
Snags

Send message
Joined: 22 Feb 07
Posts: 198
Credit: 1,813,222
RAC: 371
Message 69364 - Posted: 15 Jan 2011, 11:10:36 UTC - in response to Message 69358.  

\"Thu Jan 13 22:18:07 2011 rosetta@home Message from server: platform \'x86_64-apple-darwin\' not found\"

I have been unable to process anything for about two weeks.
Do I need to delete everything and start over?
Thanks,
John


Don\'t delete anything just yet. They are still cleaning up from the crash. Click here to have a look at the thread \"Mac Problems Delivering results\". David K has responded there and hopefully he will have things straightened out soon.

Best,
Snags
ID: 69364 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote
Snags

Send message
Joined: 22 Feb 07
Posts: 198
Credit: 1,813,222
RAC: 371
Message 69393 - Posted: 16 Jan 2011, 13:06:23 UTC

David K has solved this problem*. Your BOINC clients are probably somewhere in the middle of a 24 hour back-off but sometime today the client should initiate contact, report uploaded workunits and download new ones. If it doesn\'t or if you can\'t stand the wait, click the update button while rosetta@home is highlighted in the projects tab. Happy crunchin\'.


Best,
Snags


*Problem being \"platform \'x86_64-apple-darwin\' not found\". If you are still unable to upload, report, and/or download tasks please keep in mind that there still may be some congestion as folks return to report and refill caches of workunits completed during the outage. If you suspect something else is wrong you\'ll need to post the details from your machine.
ID: 69393 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote
Chris Owens

Send message
Joined: 2 Jan 08
Posts: 1
Credit: 55,024
RAC: 27
Message 70283 - Posted: 8 May 2011, 15:40:15 UTC

I\'m having the same issue for about a week now. I have an upload to deliver and it\'s not going up... Ideas?
ID: 70283 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote
Mod.Sense
Volunteer moderator
Project administrator

Send message
Joined: 22 Aug 06
Posts: 3520
Credit: 0
RAC: 0
Message 70301 - Posted: 9 May 2011, 22:43:18 UTC

I have not seen any other reports of such problems, so I can only suggest that you look for problems on your end such as firewalls, DNS failures, machine with lose cable, machine needing to reboot to have full network functionality restored, etc.
Rosetta Moderator: Mod.Sense
ID: 70301 · Rating: 0 · rate: Rate + / Rate - Report as offensive    Reply Quote

Questions and Answers : Macintosh : I can\'t download new tasks and I can\'t upload completed tasks



©2019 University of Washington
http://www.bakerlab.org