Servers still down

Message boards : Number crunching : Servers still down

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Profile dgnuff
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Message 59564 - Posted: 15 Feb 2009, 17:24:01 UTC

The front page has the following note:

February 16, 2009
A fileserver/SAN hiccup caused the entire project to pause for a number of hours. Sorry for the outage. -KEL

However, as of now ( 9:20 AM 2/16/2009 PST ) the servers are not responding. A quick packet sniff shows that I'm sending packets with just the SYN bit set in the TCP header, and getting no reply at all. These are headed for 140.142.20.107, 140.142.20.111, and 140.142.20.112. Which implies the systems are down. Any idea of an ETA for return to service?
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Profile Saenger
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Message 59565 - Posted: 15 Feb 2009, 17:44:55 UTC

As you can see on the server status page everything besides this Data-driven web pages is Disabled (though marked green instead of red).

I've got a WU waiting to upload as well, would like to know for how long.
Grüße vom Sänger
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BarryAZ

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Message 59583 - Posted: 15 Feb 2009, 21:54:43 UTC

A slight clarification -- you can upload files, but you can't *report* them. Those green status lights indicating disabled (they really should be red or orange like other BOINC projects when disabled or not running) mean that you can't report completed work.

The message on the home page which is a bit misleading is this:

February 16, 2009
A fileserver/SAN hiccup caused the entire project to pause for a number of hours. Sorry for the outage. -KEL

**********

Not a big deal, but if it had said something like this:

A fileserver/SAN hiccup caused the entire project to pause for a number of hours. We are working toward correcting the problem. A number of the critical functions are still offline but we hope to have them corrected as soon as possible. Sorry for the ongoing outage. -KEL
********************************************

Then folks would have a more accurate idea of what is going on. Again, not that big a deal, I've got plenty of other projects that are reasonably happy at the moment.



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Message 59591 - Posted: 15 Feb 2009, 23:28:38 UTC

I was able to upload and report files.
No new work is being sent out due to a lack of 'headers and data'
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Message boards : Number crunching : Servers still down



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