Can\'t change email address

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Message 56483 - Posted: 26 Oct 2008, 4:00:59 UTC

When I try to change my email address on this website, it says \"Invalid password\" every time. I obviously logged onto this site with this password but it doesn\'t work there.
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Message 56549 - Posted: 31 Oct 2008, 16:57:45 UTC

Sorry Lumenos, I somehow missed your post here.

The website retains your signon from day to day. But to change your account it wants to reconfirm your password. It sounds like you signed on to the website ok some time ago, but now are not entering the same password as you try to change the EMail address.

Simple test, go to another PC that has not used the Rosetta site before, and login to the message boards from there. That will confirm if you have a problem with the correct password, or if there is some problem with the change EMail address function (which I just tried and it seemed to work fine for me).
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Message 56646 - Posted: 2 Nov 2008, 22:35:48 UTC

I\'m posting here from a different computer, which I have never logged on to this site with before. I\'ve logged on to this site many times by typing the password in, as I did here. I\'m using a different web browser with all security and cookie permissions set to allow almost anything. I never had an \"invalid password\" when logging on to this site. I clicked the \"email address\" link from the \"Your account\" (my account) page. I entered the same password I used to logon to this site, to change my email address. Each time I got the error, \"Invalid password.\"
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Message 56681 - Posted: 3 Nov 2008, 20:43:34 UTC

I changed my password, then it let me change my email address.
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Message 56690 - Posted: 4 Nov 2008, 0:29:49 UTC
Last modified: 4 Nov 2008, 0:30:20 UTC

Glad to hear it. Now I\'m curious, did you have any accented or otherwise odd characters in your password?
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Questions and Answers : Web site : Can\'t change email address



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