Email address not synchronized

Questions and Answers : Windows : Email address not synchronized

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Feather and Helipe

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Message 32837 - Posted: 18 Dec 2006, 3:42:40 UTC

I have been trying for a month to sort this out. Rosetta is stuck on one particular email address and I can't change it to bring it into sync with the rest of my projects.

When I log into my Rosetta account, it displays the correct address on the account summary and I can log in with the correct email address and password. But if I click on "change email address" the text box displays my OLD email address. If I enter my new email address, it says "no change". If I set it to a third address, the process appears to go right. I get the email and click the link and all appears to go right. I can now log in with the third address, but if go to change it, the form still shows the old original address again! (not the one shown on my account summary)

I tried flushing all cookies, cache, and saved forms in the browser (Firefox) so that's not it.

The problem is that my stats don't connect to the rest of the boinc projects I have going and I need to get the email address changed but it won't let me.

Any ideas?
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hugothehermit

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Message 33211 - Posted: 22 Dec 2006, 21:20:50 UTC

G'day Feather and Helipe,

I have looked at BOINCstats here and here

It looks to me that you need to change your e-mail address in Einstein@Home to link all your stats together.

Hope that helps

-Hugo
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Questions and Answers : Windows : Email address not synchronized



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