error 500: downloading rosetta_4.78_windows_intelx86.exe

Message boards : Number crunching : error 500: downloading rosetta_4.78_windows_intelx86.exe

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SurlyDuff
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Message 2000 - Posted: 31 Oct 2005, 22:02:06 UTC

I recently signed up for Rosetta@home and got my first work unit yesterday. Everything downloaded fine except for the rosetta application itself. I keep getting the following error message:
31/10/2005 4:54:28 PM|rosetta@home|Temporarily failed download of rosetta_4.78_windows_intelx86.exe: error 500

I looked it up in the boinc wiki and found that it's a server error (A download failue after a Project was Off-Line a period of time to do maintainance, in this case we have a server error (500)). However, no matter how many times I reattach or reset the project, every time I try to download the application I get the same error. When I look at the server status page for rosetta, everything seems fine. Any suggestions?
"Everybody seems to think I'm lazy.
I don't mind, I think they're crazy
Running everywhere at such a speed,
Till they find there's no need" - John Lennon
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SurlyDuff
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Message 2002 - Posted: 1 Nov 2005, 2:14:42 UTC

Sorry...probably should have posted in the Questions and Answers section. My mistake.
"Everybody seems to think I'm lazy.
I don't mind, I think they're crazy
Running everywhere at such a speed,
Till they find there's no need" - John Lennon
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Profile KSMarksPsych
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Message 2011 - Posted: 1 Nov 2005, 13:35:22 UTC - in response to Message 2002.  

Sorry...probably should have posted in the Questions and Answers section. My mistake.



Nope... perfect place to put it IMHO. I just don't have any clue of an answer.

::Looks around for Paul "The Wiki Man" D. Buck::

:)

Kathryn

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Profile Paul D. Buck

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Message 2044 - Posted: 2 Nov 2005, 11:48:50 UTC

The problem is that this is saying that the server cannot handle the request. And that is shown in the Wiki as an explanation of the Error Code (in the server section).

So, the server is telling him that it is having a severe error and dying in the midst of his request.

And Kathryn, you give me too much credit ... mostly I steal the stuff. I am a decent writer, but, figuring out many of these problems is well beyond me ... where it Tigher when I need him ... :) or Tony? ... HELP! :)
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SurlyDuff
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Message 2117 - Posted: 3 Nov 2005, 3:59:25 UTC

Just to update, it's now 2 days later and still the same error (02/11/2005 8:16:02 PM|rosetta@home|Temporarily failed download of rosetta_4.78_windows_intelx86.exe: error 500
). I'd really like to crunch for this project, so even if it requires me to delete all my boinc data or something I'm still willing to give it a try. Seems everybody's a little stumped for now though:P

"Everybody seems to think I'm lazy.
I don't mind, I think they're crazy
Running everywhere at such a speed,
Till they find there's no need" - John Lennon
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keputnam

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Message 2119 - Posted: 3 Nov 2005, 4:23:01 UTC - in response to Message 2117.  

Just to update, it's now 2 days later and still the same error (02/11/2005 8:16:02 PM|rosetta@home|Temporarily failed download of rosetta_4.78_windows_intelx86.exe: error 500
). I'd really like to crunch for this project, so even if it requires me to delete all my boinc data or something I'm still willing to give it a try. Seems everybody's a little stumped for now though:P



They seem to be having server problems today. Most/many are not able to download new WUs

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Spectre
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Message 2123 - Posted: 3 Nov 2005, 5:18:21 UTC - in response to Message 2119.  
Last modified: 3 Nov 2005, 5:19:48 UTC

Just to update, it's now 2 days later and still the same error (02/11/2005 8:16:02 PM|rosetta@home|Temporarily failed download of rosetta_4.78_windows_intelx86.exe: error 500
). I'd really like to crunch for this project, so even if it requires me to delete all my boinc data or something I'm still willing to give it a try. Seems everybody's a little stumped for now though:P



They seem to be having server problems today. Most/many are not able to download new WUs


Here's a copy of mine [running Windows]:

http://www.planetspectre.com/files/rosetta_4.78_windows_intelx86.exe

I took it straight from my

c:program filesboincprojectsboinc.bakerlab.org_rosetta

folder. Try popping it into your similar folder and see what happens.

Hope this helps,
Spectre

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SurlyDuff
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Message 2144 - Posted: 3 Nov 2005, 13:13:44 UTC - in response to Message 2123.  

Just to update, it's now 2 days later and still the same error (02/11/2005 8:16:02 PM|rosetta@home|Temporarily failed download of rosetta_4.78_windows_intelx86.exe: error 500
). I'd really like to crunch for this project, so even if it requires me to delete all my boinc data or something I'm still willing to give it a try. Seems everybody's a little stumped for now though:P



They seem to be having server problems today. Most/many are not able to download new WUs


Here's a copy of mine [running Windows]:

http://www.planetspectre.com/files/rosetta_4.78_windows_intelx86.exe

I took it straight from my

c:program filesboincprojectsboinc.bakerlab.org_rosetta

folder. Try popping it into your similar folder and see what happens.

Hope this helps,
Spectre


Thanks for the suggestion but the application still remains in the transfer window and the workunit I received still continues to sit there idle. I guess that's not the answer:

"Everybody seems to think I'm lazy.
I don't mind, I think they're crazy
Running everywhere at such a speed,
Till they find there's no need" - John Lennon
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Profile Webmaster Yoda
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Message 2145 - Posted: 3 Nov 2005, 13:24:40 UTC - in response to Message 2144.  
Last modified: 3 Nov 2005, 13:28:49 UTC

Thanks for the suggestion but the application still remains in the transfer window and the workunit I received still continues to sit there idle. I guess that's not the answer:


Have you done a retry on that file transfer?

If yes, and no good, you could cancel (abort) the transfer of the .exe file, copy the file Spectra offered into the boinc.bakerlab.org_rosetta directory and see if it fires up.

EDIT: I wonder if you have some form of antivirus program that refuses the download of .exe files.
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SurlyDuff
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Message 2150 - Posted: 3 Nov 2005, 13:37:47 UTC

Well...I've tried turning off the firewall/antivirus before and it still didn't work (I use Zonealarm Security Suite by the way). I followed your suggestion of aborting the file transfer and putting the exe in the directory and now it says my work unit is 100% complete and ready to report. I don't quite know whether that means it works or doesn't, but I guess I'll wait for the next round of workunits and find out.
"Everybody seems to think I'm lazy.
I don't mind, I think they're crazy
Running everywhere at such a speed,
Till they find there's no need" - John Lennon
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SurlyDuff
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Message 2175 - Posted: 3 Nov 2005, 18:21:42 UTC
Last modified: 3 Nov 2005, 18:27:56 UTC

Well the application seems to work except I keep getting client errors on my workunits. I have a feeling that's unrelated though. Thanks for all your help guys
"Everybody seems to think I'm lazy.
I don't mind, I think they're crazy
Running everywhere at such a speed,
Till they find there's no need" - John Lennon
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Message boards : Number crunching : error 500: downloading rosetta_4.78_windows_intelx86.exe



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