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Message 15767 - Posted: 10 May 2006, 12:17:23 UTC

5/10/2006 7:43:03 AM|rosetta@home|Started download of file rosetta_5.12_windows_intelx86.exe
5/10/2006 7:48:05 AM||Project communication failed: attempting access to reference site
5/10/2006 7:48:05 AM|rosetta@home|Temporarily failed download of rosetta_5.12_windows_intelx86.exe: http error
5/10/2006 7:48:05 AM|rosetta@home|Backing off 1 hours, 49 minutes and 43 seconds on download of file rosetta_5.12_windows_intelx86.exe
5/10/2006 7:48:06 AM||Access to reference site succeeded - project servers may be temporarily down.

I've been havibg this problem for 2 weeks now. Can someone help plz?

I did a reset and tried to reattacht but no use.
I have a DSL and router and trien the modem direct to one pc and still no go.
When i do a reset, I get all the files but the install.exe for the project allways times out at the same point 89.5% No mather what i do it does the same thing.
Someone out there know what is going on? I would take any idee u have so i can fix this but.

BTW Sory for the typing error but i'm trying my best.-:)
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Message 15768 - Posted: 10 May 2006, 12:25:14 UTC
Last modified: 10 May 2006, 12:26:21 UTC

I see you're using 5.2.13. I see atleast 3 individual computers on your account. Is this happening to all of them, or just one or two? Which ones are/is affected? I see one puter got 5 wus today.

tony
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Message 15770 - Posted: 10 May 2006, 12:48:46 UTC - in response to Message 15768.  

I see you're using 5.2.13. I see atleast 3 individual computers on your account. Is this happening to all of them, or just one or two? Which ones are/is affected? I see one puter got 5 wus today.

tony

For now 1 pc is ok decause i didn't do a reset on it. The 2 other ones are not working and i have the same message on those 2. This one i'm on now has 5.4.9 and the other is 5.2.13. The 5.4.9 i just got it yesterday to see if it would fix this but it didn't 'sniff' I tried all sorts of things so far. BTW thanks for replying so fast. OH the one that is working also has 5.2.13. Any idee was is going on here?
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Message 15771 - Posted: 10 May 2006, 12:52:34 UTC

let's see if I got this right. You have 3 puters. Two with 5.2.13, one with 5.4.9. You performed a RESET on the Rosetta project on one of the 5.2.13 and the 5.4.9 machines and they're not working. On the 5.2.13 that you didn't RESET rosetta on, is working fine?
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Message 15773 - Posted: 10 May 2006, 12:58:07 UTC - in response to Message 15771.  

let's see if I got this right. You have 3 puters. Two with 5.2.13, one with 5.4.9. You performed a RESET on the Rosetta project on one of the 5.2.13 and the 5.4.9 machines and they're not working. On the 5.2.13 that you didn't RESET rosetta on, is working fine?

You got it. Something just cam in to my mind. Could this be cause by a windows update or hot fix?

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Message 15774 - Posted: 10 May 2006, 13:01:02 UTC - in response to Message 15773.  

You got it. Something just cam in to my mind. Could this be cause by a windows update or hot fix?

maybe, try a cold boot, not just restart. The recent ms update seems to be the cause of many problems. I'm not sure the mechanisms used by it, but I've seen many reports of similar issues after the April 29th update.
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Message 15776 - Posted: 10 May 2006, 13:26:51 UTC - in response to Message 15774.  
Last modified: 10 May 2006, 13:41:32 UTC

You got it. Something just cam in to my mind. Could this be cause by a windows update or hot fix?

maybe, try a cold boot, not just restart. The recent ms update seems to be the cause of many problems. I'm not sure the mechanisms used by it, but I've seen many reports of similar issues after the April 29th update.


OK i did that an no go. I removed the fix rebooted again an reatacht to the project still no go. It's still timing out at 89.50% at 105KBps so it's not a speed problem.

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Message 15778 - Posted: 10 May 2006, 14:07:30 UTC

Sorry, wife yelled, had to do stuff. I'm not sure which puter we are working with. Is it the 5.4.9 or 5.2.13 or both that you rebooted? Let's pick just one and go from there. Let me know which (I'd prefer the 5.4.9 because I know it's using a "good" port). Since you've just rebooted, please copy the entire message log here.

tony
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Message 15784 - Posted: 10 May 2006, 15:24:00 UTC - in response to Message 15778.  

Sorry, wife yelled, had to do stuff. I'm not sure which puter we are working with. Is it the 5.4.9 or 5.2.13 or both that you rebooted? Let's pick just one and go from there. Let me know which (I'd prefer the 5.4.9 because I know it's using a "good" port). Since you've just rebooted, please copy the entire message log here.

tony

Ok before we go any farther, Something just happen. Not sure if you know but SETI also did an update last week and same thing was happenning whit that project also. Just about 10 minutes ago seti revert back to the old version 4.18. I reseted the project an evething is working now wiht SETI. I'm not sure if this will help some what? Do you want me to reattach back to rosetta and send you the log? I am workinh witth the 5.4.9 now.

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Message 15786 - Posted: 10 May 2006, 15:32:21 UTC

from that short snippet of log in your first post, I "assumed" you were attached to Rosetta. If not, then do the following:

1)Reboot, 5.4.9 computer.

2) try to attach to Rosetta immediately after reboot.

3) copy and paste entire message log here.

in that order. That will show me tons about what it is, and what it's trying and failing to do. The reboot will ensure a clean start, and a reasonably short message log. One that isn't so long it'll eat up too much space on the boards, but contain all the important info.

thanks

tony
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Message 15790 - Posted: 10 May 2006, 15:48:15 UTC - in response to Message 15786.  

from that short snippet of log in your first post, I "assumed" you were attached to Rosetta. If not, then do the following:

1)Reboot, 5.4.9 computer.

2) try to attach to Rosetta immediately after reboot.

3) copy and paste entire message log here.

in that order. That will show me tons about what it is, and what it's trying and failing to do. The reboot will ensure a clean start, and a reasonably short message log. One that isn't so long it'll eat up too much space on the boards, but contain all the important info.

thanks

tony

Heres the info you ask for. BTW i was attach to thr rosetta but i can't crunch.

5/10/2006 12:39:36 PM|rosetta@home|New host venue: home
5/10/2006 12:39:36 PM|rosetta@home|Successfully attached to rosetta@home
5/10/2006 12:39:38 PM|rosetta@home|Started download of file rosetta_5.12_windows_intelx86.exe
5/10/2006 12:39:38 PM|rosetta@home|Started download of file avgE_from_pdb.gz
5/10/2006 12:39:41 PM|rosetta@home|Finished download of file avgE_from_pdb.gz
5/10/2006 12:39:41 PM|rosetta@home|Throughput 21926 bytes/sec
5/10/2006 12:39:41 PM|rosetta@home|Started download of file bbdep02.May.sortlib.gz
5/10/2006 12:40:42 PM|rosetta@home|Finished download of file bbdep02.May.sortlib.gz
5/10/2006 12:40:42 PM|rosetta@home|Throughput 110542 bytes/sec
5/10/2006 12:40:42 PM|rosetta@home|Started download of file bb_hbW.gz
5/10/2006 12:40:43 PM|rosetta@home|Finished download of file bb_hbW.gz
5/10/2006 12:40:43 PM|rosetta@home|Throughput 1206 bytes/sec
5/10/2006 12:40:43 PM|rosetta@home|Started download of file disulf_jumps.dat.gz
5/10/2006 12:40:45 PM|rosetta@home|Finished download of file disulf_jumps.dat.gz
5/10/2006 12:40:45 PM|rosetta@home|Throughput 121153 bytes/sec
5/10/2006 12:40:45 PM|rosetta@home|Started download of file DunbrackBBDepRots12.dat.gz
5/10/2006 12:40:55 PM|rosetta@home|Finished download of file DunbrackBBDepRots12.dat.gz
5/10/2006 12:40:55 PM|rosetta@home|Throughput 190540 bytes/sec
5/10/2006 12:40:55 PM|rosetta@home|Started download of file Equil_AM.mean.dat.gz
5/10/2006 12:40:56 PM|rosetta@home|Finished download of file Equil_AM.mean.dat.gz
5/10/2006 12:40:56 PM|rosetta@home|Throughput 1753 bytes/sec
5/10/2006 12:40:56 PM|rosetta@home|Started download of file Equil_AM.stddev.dat.gz
5/10/2006 12:40:57 PM|rosetta@home|Finished download of file Equil_AM.stddev.dat.gz
5/10/2006 12:40:57 PM|rosetta@home|Throughput 1586 bytes/sec
5/10/2006 12:40:57 PM|rosetta@home|Started download of file Equil_bp_AM.mean.dat.gz
5/10/2006 12:40:58 PM|rosetta@home|Finished download of file Equil_bp_AM.mean.dat.gz
5/10/2006 12:40:58 PM|rosetta@home|Throughput 921 bytes/sec
5/10/2006 12:40:58 PM|rosetta@home|Started download of file Equil_bp_AM.stddev.dat.gz
5/10/2006 12:40:59 PM|rosetta@home|Finished download of file Equil_bp_AM.stddev.dat.gz
5/10/2006 12:40:59 PM|rosetta@home|Throughput 832 bytes/sec
5/10/2006 12:40:59 PM|rosetta@home|Started download of file Fij_AM.dat.gz
5/10/2006 12:41:00 PM|rosetta@home|Finished download of file Fij_AM.dat.gz
5/10/2006 12:41:00 PM|rosetta@home|Throughput 6241 bytes/sec
5/10/2006 12:41:00 PM|rosetta@home|Started download of file Fij_bp_AM.dat.gz
5/10/2006 12:41:01 PM|rosetta@home|Finished download of file Fij_bp_AM.dat.gz
5/10/2006 12:41:01 PM|rosetta@home|Throughput 1748 bytes/sec
5/10/2006 12:41:01 PM|rosetta@home|Started download of file jump_templates.dat.gz
5/10/2006 12:41:02 PM|rosetta@home|Finished download of file jump_templates.dat.gz
5/10/2006 12:41:02 PM|rosetta@home|Throughput 3146 bytes/sec
5/10/2006 12:41:02 PM|rosetta@home|Started download of file jump_templates_v2.dat.gz
5/10/2006 12:41:06 PM|rosetta@home|Finished download of file jump_templates_v2.dat.gz
5/10/2006 12:41:06 PM|rosetta@home|Throughput 170469 bytes/sec
5/10/2006 12:41:06 PM|rosetta@home|Started download of file Paa.gz
5/10/2006 12:41:08 PM|rosetta@home|Finished download of file Paa.gz
5/10/2006 12:41:08 PM|rosetta@home|Throughput 812 bytes/sec
5/10/2006 12:41:08 PM|rosetta@home|Started download of file Paa_n.gz
5/10/2006 12:41:09 PM|rosetta@home|Finished download of file Paa_n.gz
5/10/2006 12:41:09 PM|rosetta@home|Throughput 8403 bytes/sec
5/10/2006 12:41:09 PM|rosetta@home|Started download of file Paa_pp.gz
5/10/2006 12:41:11 PM|rosetta@home|Finished download of file Paa_pp.gz
5/10/2006 12:41:11 PM|rosetta@home|Throughput 100284 bytes/sec
5/10/2006 12:41:11 PM|rosetta@home|Started download of file paircutoffs.gz
5/10/2006 12:41:12 PM|rosetta@home|Finished download of file paircutoffs.gz
5/10/2006 12:41:12 PM|rosetta@home|Throughput 11536 bytes/sec
5/10/2006 12:41:12 PM|rosetta@home|Started download of file pdbpairstats_fine.gz
5/10/2006 12:41:14 PM|rosetta@home|Finished download of file pdbpairstats_fine.gz
5/10/2006 12:41:14 PM|rosetta@home|Throughput 73724 bytes/sec
5/10/2006 12:41:14 PM|rosetta@home|Started download of file phi.theta.36.HS.resmooth.gz
5/10/2006 12:41:16 PM|rosetta@home|Finished download of file phi.theta.36.HS.resmooth.gz
5/10/2006 12:41:16 PM|rosetta@home|Throughput 29740 bytes/sec
5/10/2006 12:41:16 PM|rosetta@home|Started download of file phi.theta.36.SS.resmooth.gz
5/10/2006 12:41:17 PM|rosetta@home|Finished download of file phi.theta.36.SS.resmooth.gz
5/10/2006 12:41:17 PM|rosetta@home|Throughput 21687 bytes/sec
5/10/2006 12:41:17 PM|rosetta@home|Started download of file plane_data_table_1015.dat.gz
5/10/2006 12:41:19 PM|rosetta@home|Finished download of file plane_data_table_1015.dat.gz
5/10/2006 12:41:19 PM|rosetta@home|Throughput 108103 bytes/sec
5/10/2006 12:41:19 PM|rosetta@home|Started download of file Rama_smooth_dyn.dat_ss_6.4.gz
5/10/2006 12:41:23 PM|rosetta@home|Finished download of file Rama_smooth_dyn.dat_ss_6.4.gz
5/10/2006 12:41:23 PM|rosetta@home|Throughput 142449 bytes/sec
5/10/2006 12:41:23 PM|rosetta@home|Started download of file SASA-angles.dat.gz
5/10/2006 12:41:24 PM|rosetta@home|Finished download of file SASA-angles.dat.gz
5/10/2006 12:41:24 PM|rosetta@home|Throughput 5576 bytes/sec
5/10/2006 12:41:24 PM|rosetta@home|Started download of file SASA-masks.dat.gz
5/10/2006 12:41:25 PM|rosetta@home|Finished download of file SASA-masks.dat.gz
5/10/2006 12:41:25 PM|rosetta@home|Throughput 72202 bytes/sec
5/10/2006 12:41:25 PM|rosetta@home|Started download of file sasa_offsets.txt.gz
5/10/2006 12:41:26 PM|rosetta@home|Finished download of file sasa_offsets.txt.gz
5/10/2006 12:41:26 PM|rosetta@home|Throughput 10576 bytes/sec
5/10/2006 12:41:26 PM|rosetta@home|Started download of file sc_hbW.gz
5/10/2006 12:41:27 PM|rosetta@home|Finished download of file sc_hbW.gz
5/10/2006 12:41:27 PM|rosetta@home|Throughput 9140 bytes/sec
5/10/2006 12:41:27 PM|rosetta@home|Started download of file sasa_prob_cdf.txt.gz
5/10/2006 12:41:29 PM|rosetta@home|Finished download of file sasa_prob_cdf.txt.gz
5/10/2006 12:41:29 PM|rosetta@home|Throughput 44600 bytes/sec
5/10/2006 12:41:29 PM|rosetta@home|Started download of file 1q7sA.fasta.gz
5/10/2006 12:41:31 PM|rosetta@home|Finished download of file 1q7sA.fasta.gz
5/10/2006 12:41:31 PM|rosetta@home|Throughput 625 bytes/sec
5/10/2006 12:41:31 PM|rosetta@home|Started download of file 1q7s.pdb.gz
5/10/2006 12:41:33 PM|rosetta@home|Finished download of file 1q7s.pdb.gz
5/10/2006 12:41:33 PM|rosetta@home|Throughput 28028 bytes/sec
5/10/2006 12:41:33 PM|rosetta@home|Started download of file 1q7sA.psipred_ss2.gz
5/10/2006 12:41:34 PM|rosetta@home|Finished download of file 1q7sA.psipred_ss2.gz
5/10/2006 12:41:34 PM|rosetta@home|Throughput 5719 bytes/sec
5/10/2006 12:41:34 PM|rosetta@home|Started download of file aa1q7sA03_05.200_v1_3.gz
5/10/2006 12:41:43 PM|rosetta@home|Finished download of file aa1q7sA03_05.200_v1_3.gz
5/10/2006 12:41:43 PM|rosetta@home|Throughput 197979 bytes/sec
5/10/2006 12:41:43 PM|rosetta@home|Started download of file aa1q7sA09_05.200_v1_3.gz
5/10/2006 12:42:02 PM|rosetta@home|Finished download of file aa1q7sA09_05.200_v1_3.gz
5/10/2006 12:42:02 PM|rosetta@home|Throughput 196864 bytes/sec
5/10/2006 12:42:02 PM|rosetta@home|Started download of file xo_all.pdat.gz
5/10/2006 12:42:04 PM|rosetta@home|Finished download of file xo_all.pdat.gz
5/10/2006 12:42:04 PM|rosetta@home|Throughput 57532 bytes/sec
5/10/2006 12:42:04 PM|rosetta@home|Started download of file jumpcodes_4strand.bar.gz
5/10/2006 12:42:05 PM|rosetta@home|Finished download of file jumpcodes_4strand.bar.gz
5/10/2006 12:42:05 PM|rosetta@home|Throughput 2837 bytes/sec
5/10/2006 12:42:05 PM|rosetta@home|Started download of file JUMP_ALLBARCODE_1q7sA.short.txt
5/10/2006 12:42:06 PM|rosetta@home|Finished download of file JUMP_ALLBARCODE_1q7sA.short.txt
5/10/2006 12:42:06 PM|rosetta@home|Throughput 532 bytes/sec
5/10/2006 12:42:06 PM|rosetta@home|Started download of file 1tul_.fasta.gz
5/10/2006 12:42:07 PM|rosetta@home|Finished download of file 1tul_.fasta.gz
5/10/2006 12:42:07 PM|rosetta@home|Throughput 605 bytes/sec
5/10/2006 12:42:07 PM|rosetta@home|Started download of file 1tul.pdb.gz
5/10/2006 12:42:08 PM|rosetta@home|Finished download of file 1tul.pdb.gz
5/10/2006 12:42:08 PM|rosetta@home|Throughput 29166 bytes/sec
5/10/2006 12:42:08 PM|rosetta@home|Started download of file 1tul_.psipred_ss2.gz
5/10/2006 12:42:09 PM|rosetta@home|Finished download of file 1tul_.psipred_ss2.gz
5/10/2006 12:42:09 PM|rosetta@home|Throughput 4872 bytes/sec
5/10/2006 12:42:09 PM|rosetta@home|Started download of file aa1tul_03_05.200_v1_3.gz
5/10/2006 12:42:16 PM|rosetta@home|Finished download of file aa1tul_03_05.200_v1_3.gz
5/10/2006 12:42:16 PM|rosetta@home|Throughput 195550 bytes/sec
5/10/2006 12:42:16 PM|rosetta@home|Started download of file aa1tul_09_05.200_v1_3.gz
5/10/2006 12:42:33 PM|rosetta@home|Finished download of file aa1tul_09_05.200_v1_3.gz
5/10/2006 12:42:33 PM|rosetta@home|Throughput 206439 bytes/sec
5/10/2006 12:42:33 PM|rosetta@home|Started download of file alltopcodes.pdat.gz
5/10/2006 12:42:35 PM|rosetta@home|Finished download of file alltopcodes.pdat.gz
5/10/2006 12:42:35 PM|rosetta@home|Throughput 24435 bytes/sec
5/10/2006 12:42:35 PM|rosetta@home|Started download of file 1tul_allbarcodes_antiparallel.bar.gz
5/10/2006 12:42:37 PM|rosetta@home|Finished download of file 1tul_allbarcodes_antiparallel.bar.gz
5/10/2006 12:42:37 PM|rosetta@home|Throughput 36126 bytes/sec
5/10/2006 12:42:37 PM|rosetta@home|Started download of file JUMP_ALLBARCODES_1tul.shorter.txt
5/10/2006 12:42:38 PM|rosetta@home|Finished download of file JUMP_ALLBARCODES_1tul.shorter.txt
5/10/2006 12:42:38 PM|rosetta@home|Throughput 374 bytes/sec
5/10/2006 12:42:56 PM||Project communication failed: attempting access to reference site
5/10/2006 12:42:57 PM||Access to reference site succeeded - project servers may be temporarily down.
5/10/2006 12:42:57 PM|SETI@home|Temporarily failed download of setiathome_5.12_windows_intelx86.exe: http error
5/10/2006 12:42:57 PM|SETI@home|Backing off 2 minutes and 52 seconds on download of file setiathome_5.12_windows_intelx86.exe
5/10/2006 12:45:48 PM||Project communication failed: attempting access to reference site
5/10/2006 12:45:48 PM|rosetta@home|Temporarily failed download of rosetta_5.12_windows_intelx86.exe: http error
5/10/2006 12:45:48 PM|rosetta@home|Backing off 1 minutes and 0 seconds on download of file rosetta_5.12_windows_intelx86.exe
5/10/2006 12:45:49 PM||Access to reference site succeeded - project servers may be temporarily down.
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Message 15792 - Posted: 10 May 2006, 15:58:09 UTC

Well, you can't crunch because it won't finish downloading the main application file. It successfully reaches the servers and downloads all the smaller files, but your connection seems to "time-out" while downloading the largest file. I'm not sure. Thinking
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Message 15794 - Posted: 10 May 2006, 16:05:20 UTC - in response to Message 15792.  

Well, you can't crunch because it won't finish downloading the main application file. It successfully reaches the servers and downloads all the smaller files, but your connection seems to "time-out" while downloading the largest file. I'm not sure. Thinking


This is what i dont understard because i am able to d/l large files . I tried that before with no prob. unly in here that i'm having this prob an only with the updates.

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Message 15806 - Posted: 10 May 2006, 17:06:05 UTC - in response to Message 15792.  

Well, you can't crunch because it won't finish downloading the main application file. It successfully reaches the servers and downloads all the smaller files, but your connection seems to "time-out" while downloading the largest file. I'm not sure. Thinking


I have to go clean the house before the wife comes back from work or i'm going to get shot -:). Anyway i would like to thank you for your help and if you find something out about this,i'll be back later but if you dont, It's ok. It's not a rosetta only problem but all projects.

Have a great day and thanks again.

JP

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Message 15821 - Posted: 10 May 2006, 19:42:11 UTC
Last modified: 10 May 2006, 19:49:57 UTC

Jean-Paul, open a command prompt box (start, all programs, accessories, command prompt), in that box type:

ping boinc.bakerlab.org -f -l 1472
then hit enter. does it return 4 successful pings?

IF not

try the same thing, but lower the 1472 number by 10 each time until it works.

You can read more about Dr. TCP here and then read the MS article How to Troubleshoot Black Hole Router Issues here.

Dr. TCP will allow you to change your MTU size if required. Remember a reboot is needed after each change of the MTU.

But first I'd just be curious to see what you find with your Ping tests. I don't know if this is your problem or not, but would be curious to see what you find.

tony

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Message 15827 - Posted: 10 May 2006, 20:02:03 UTC
Last modified: 10 May 2006, 20:02:31 UTC

I have no problem getting work, but the maximum unfragmented file size I can get to work is 1464.
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Message 15873 - Posted: 11 May 2006, 3:02:49 UTC - in response to Message 15827.  

I have no problem getting work, but the maximum unfragmented file size I can get to work is 1464.


1462 is ok so to get the file, what do i have to do? Looks like you got it right on. This look like a good road to go om to.

JP.

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Message 15875 - Posted: 11 May 2006, 3:21:34 UTC

actually I'm starting to doubt this is the right path to follow. mine works at 1464 but doesn't at 1465, and I'm still getting through OK. If yours is nearly identical, I don't think that's the problem.

One way to be sure is to install DR. TCP, run it, record the current MTU value so you can change it back, then change it to just under where it fails for you, then restart the puter and try to get attached. If you still can't then this isn't the cure. rerun dr. tcp, set it back to where it was, restart and tomorrow we can move on to something else, if it appears to me in a dream. I haven't thought of what else it could be just yet.

tony
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Message 15877 - Posted: 11 May 2006, 3:25:19 UTC - in response to Message 15873.  

[quote]I have no problem getting work, but the maximum unfragmented file size I can get to work is 1464.


1462 is ok so to get the file, what do i have to do? Looks like you got it right on. Man i just red the microsoft link you give me so i think i will waite until the morning to play whit this.It's 12:30 here at night an i had a long day. I'll look at it in the morning when i get up. Thanks for the help again an we are going in the right way. I'll talk to you later.

JP.


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Message 15916 - Posted: 11 May 2006, 12:46:03 UTC - in response to Message 15875.  

actually I'm starting to doubt this is the right path to follow. mine works at 1464 but doesn't at 1465, and I'm still getting through OK. If yours is nearly identical, I don't think that's the problem.

One way to be sure is to install DR. TCP, run it, record the current MTU value so you can change it back, then change it to just under where it fails for you, then restart the puter and try to get attached. If you still can't then this isn't the cure. rerun dr. tcp, set it back to where it was, restart and tomorrow we can move on to something else, if it appears to me in a dream. I haven't thought of what else it could be just yet.

tony

Hihi fotget the last message. I was half a sleep. I did what you said and the same thing happen. I can change the MTU in my router and tried 6 settings an it's still not getting the .exe file. everything else is comming in ok. I hope you had a good night sleep an came up whit something lol. BTW thanks again for the help.

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