Cannot change email address

Author	Message
squaregoldfish Send message Joined: 5 Jul 06 Posts: 3 Credit: 245,467 RAC: 0	Message 89229 - Posted: 6 Jul 2018, 20:13:14 UTC I'm trying to change the email address on my account, and I can't - I simply get a message saying "New email address '<address>' is invalid." Any idea why this is happening? It's definitely a valid address - I use it every day :) Steve. ID: 89229 · Rating: 0 · rate: / Reply Quote

Mod.Sense Volunteer moderator Send message Joined: 22 Aug 06 Posts: 4018 Credit: 0 RAC: 0	Message 89238 - Posted: 8 Jul 2018, 20:09:25 UTC Have you perhaps already created another R@h account with the new EMail address? Rosetta Moderator: Mod.Sense ID: 89238 · Rating: 0 · rate: / Reply Quote

Mod.Sense Volunteer moderator Send message Joined: 22 Aug 06 Posts: 4018 Credit: 0 RAC: 0	Message 89239 - Posted: 8 Jul 2018, 20:15:26 UTC Some details on how the BOINC Server validates EMails are in this thread. Rosetta Moderator: Mod.Sense ID: 89239 · Rating: 0 · rate: / Reply Quote

squaregoldfish Send message Joined: 5 Jul 06 Posts: 3 Credit: 245,467 RAC: 0	Message 91101 - Posted: 9 Sep 2019, 5:49:16 UTC Just realised I never said how I figured this out. Based on the link above, it was because I was connected through a VPN. ID: 91101 · Rating: 0 · rate: / Reply Quote

OneMore Send message Joined: 10 May 18 Posts: 1 Credit: 144,609 RAC: 0	Message 107786 - Posted: 4 Dec 2022, 15:35:44 UTC - in response to Message 91101. I am also getting the 'invalid' email address error when trying to change my address. I did not find my protonmail.com address in a search of the spam site and I have tried making the change with and without VPN. Any suggestions as to the next step? Thank you for any help ID: 107786 · Rating: 0 · rate: / Reply Quote