Where do I report errors on the client for Rosetta?

Message boards : Rosetta@home Science : Where do I report errors on the client for Rosetta?

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Solblekt

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Message 624 - Posted: 27 Sep 2005, 15:16:09 UTC

Any way, I started crunching for Rosetta today.
The first wu on both my pc crached with the following information:
2005-09-27 13:37:50|SETI@home|Restarting result 02my04ab.28530.9553.848592.13_0 using setiathome version 4.18
2005-09-27 13:37:50|rosetta@home|Pausing result 1btn__abrelax_no_cst_05208_0 (removed from memory)
2005-09-27 13:37:52|rosetta@home|Unrecoverable error for result 1btn__abrelax_no_cst_05208_0 ( - exit code -1073741819 (0xc0000005))
2005-09-27 13:37:53||request_reschedule_cpus: process exited
2005-09-27 13:37:53|rosetta@home|Deferring communication with project for 1 minutes and 0 seconds
2005-09-27 13:37:53|rosetta@home|Computation for result 1btn__abrelax_no_cst_05208_0 finished
2005-09-27 13:38:52|rosetta@home|Sending scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi
2005-09-27 13:38:52|rosetta@home|Requesting 0 seconds of work, returning 1 results
2005-09-27 13:38:54|rosetta@home|Scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi succeeded
2005-09-27 13:47:14|LHC@home|Sending scheduler request to http://lhcathome-sched1.cern.ch/scheduler/cgi
2005-09-27 13:47:14|LHC@home|Requesting 8640 seconds of work, returning 0 results
2005-09-27 13:47:15|LHC@home|Scheduler request to http://lhcathome-sched1.cern.ch/scheduler/cgi succeeded

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Profile Juerschi

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Message 629 - Posted: 27 Sep 2005, 15:37:28 UTC

You have to set Leave applications in memory while preempted to yes.

That should help
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Yin Gang

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Message 630 - Posted: 27 Sep 2005, 15:37:55 UTC
Last modified: 27 Sep 2005, 15:45:46 UTC

Another error report from my notebook...

I started crunching R@H on the notebook which has running E@H for a long time.

Attach to Rosetta@Home...
27/09/2005 22:32:37|https://boinc.bakerlab.org/rosetta/|Sending scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi
27/09/2005 22:32:37|https://boinc.bakerlab.org/rosetta/|Requesting 12960 seconds of work, returning 0 results
27/09/2005 22:32:44|https://boinc.bakerlab.org/rosetta/|Scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi succeeded
27/09/2005 22:32:44|rosetta@home|New host venue: home
27/09/2005 22:32:45|rosetta@home|Started download of rosetta_4.77_windows_intelx86.exe
27/09/2005 22:32:45|rosetta@home|Started download of aa1btn_03_05.200_v1_3.gz
27/09/2005 22:34:14|rosetta@home|Finished download of aa1btn_03_05.200_v1_3.gz
27/09/2005 22:34:14|rosetta@home|Throughput 10593 bytes/sec
27/09/2005 22:34:14|rosetta@home|Started download of aa1btn_09_05.200_v1_3.gz

Switch from "Run always" to "Run based on Preferences"...
27/09/2005 22:35:37||Suspending computation and network activity - user is active
27/09/2005 22:35:37|Einstein@Home|Pausing result l1_1429.0__1429.3_0.1_T09_S4lB_4 (left in memory)

Switch back...
27/09/2005 22:43:37||Resuming computation and network activity
27/09/2005 22:43:37||request_reschedule_cpus: Resuming activities
27/09/2005 22:43:37|rosetta@home|Started download of rosetta_4.77_windows_intelx86.exe
27/09/2005 22:43:37|rosetta@home|Started download of aa1btn_09_05.200_v1_3.gz
27/09/2005 22:43:37|Einstein@Home|Resuming result l1_1429.0__1429.3_0.1_T09_S4lB_4 using einstein version 4.79
[color=red]27/09/2005 22:43:37|rosetta@home|Unrecoverable error for result 1btn__abrelax_no_cst_08109_0 (WU download error: couldn't get input files:&ltfile_xfer_error&gt  &ltfile_name&gtaa1btn_09_05.200_v1_3.gz&lt/file_name&gt  &lterror_code&gt-200&lt/error_code&gt  &lterror_message&gt&lt/error_message&gt&lt/file_xfer_error&gt)[/color]
27/09/2005 22:44:38|rosetta@home|Sending scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi
27/09/2005 22:44:38|rosetta@home|Requesting 12960 seconds of work, returning 1 results
27/09/2005 22:44:48|rosetta@home|Scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi succeeded
27/09/2005 22:45:54|rosetta@home|Finished download of aa1btn_09_05.200_v1_3.gz




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Matesko

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Message 704 - Posted: 28 Sep 2005, 16:36:34 UTC

I've the same problem

28.9.2005 18:30:44|rosetta@home|Pausing result 1btn__abrelax_no_cst_04510_0 (removed from memory)
28.9.2005 18:30:46|rosetta@home|Unrecoverable error for result 1btn__abrelax_no_cst_04510_0 ( - exit code -1073741819 (0xc0000005))
28.9.2005 18:30:46||request_reschedule_cpus: process exited
28.9.2005 18:30:46|rosetta@home|Deferring communication with project for 1 minutes and 0 seconds
28.9.2005 18:30:46|rosetta@home|Computation for result 1btn__abrelax_no_cst_04510_0 finished
28.9.2005 18:31:46|rosetta@home|Sending scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi
28.9.2005 18:31:46|rosetta@home|Requesting 0 seconds of work, returning 1 results
28.9.2005 18:31:52|rosetta@home|Scheduler request to https://boinc.bakerlab.org/rosetta_cgi/cgi succeeded

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Profile Paul D. Buck

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Message 708 - Posted: 28 Sep 2005, 17:38:25 UTC

There are all kinds of reasons for an error like that. Of the more common ones there are: device drivers, overheating, and over-clocking.

To enable us to understand more it is helpful to know about your system and what versions of the BOINC Client Software you are using.
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Solblekt

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Message 709 - Posted: 28 Sep 2005, 18:26:40 UTC

I use BOINC manager version 4.45.

I belive you can see what kind of computers I use if you klick on my name 'Solblekt'.
If there is anything more you like to know just ask and I be glad to help.

I did leave the applications in memory while preempted and I think that worked but I can't do so, it takes to much memory.

I noticed that Rosetta uses real much memory about 150 - 200 MB.
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Profile Keith E. Laidig
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Message 744 - Posted: 29 Sep 2005, 4:14:52 UTC
Last modified: 29 Sep 2005, 4:18:25 UTC

Thanks for the information. We'll drop it on DK upon his return from holiday...

Although it is a bit off-topic from the primary thread of the discussion: in answer to the thread topic's question, "Questions and Answers" is the common location for the posting of questions about troubles with the client, webserver, etc... which can be found off of the main page, under the 'Community' section.

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SLentz

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Message 745 - Posted: 29 Sep 2005, 5:51:02 UTC
Last modified: 29 Sep 2005, 5:52:04 UTC

I have the same codes. I started this project on only a day ago. I have looked at the app ver. and relised that it is from the 22nd. Is this just a bad build?

I am trying it without any other projects running and no Screen Saver to see if it will stop the problem. I have to 4 hours left to see if this works.
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Nightbird

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Message 747 - Posted: 29 Sep 2005, 8:41:58 UTC - in response to Message 745.  
Last modified: 29 Sep 2005, 8:43:17 UTC

I have the same codes. I started this project on only a day ago. I have looked at the app ver. and relised that it is from the 22nd. Is this just a bad build?

I am trying it without any other projects running and no Screen Saver to see if it will stop the problem. I have to 4 hours left to see if this works.

If you have started this project since 1 day, you're using the 4.77, this is the last version.



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Nightbird

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Message 748 - Posted: 29 Sep 2005, 8:46:02 UTC - in response to Message 708.  

There are all kinds of reasons for an error like that. Of the more common ones there are: device drivers, overheating, and over-clocking.

To enable us to understand more it is helpful to know about your system and what versions of the BOINC Client Software you are using.

And for This project, some machines need to leave the application in memory.



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Nightbird

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Message 749 - Posted: 29 Sep 2005, 8:56:35 UTC - in response to Message 744.  

Thanks for the information. We'll drop it on DK upon his return from holiday...

Although it is a bit off-topic from the primary thread of the discussion: in answer to the thread topic's question, "Questions and Answers" is the common location for the posting of questions about troubles with the client, webserver, etc... which can be found off of the main page, under the 'Community' section.

I think that seeing on the Same page Q&A and message board would be "interesting" (like Einstein)



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Solblekt

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Message 751 - Posted: 29 Sep 2005, 9:53:37 UTC

It seems that it works if the application is left in memory but I can not do that.
If I do that also all the other projects will be left in memory.
Only Rosetta alone use about 150 - 200 MB and that is far to much to leave in memory 24 hours a day, 7 days a week.

I just noticed one thing: Rosetta has been 'Preemted' but is stil in memory after it should have been removed from memory.
2005-09-29 10:08:04|rosetta@home|Pausing result 1btn__abrelax_no_cst_23277_0 (removed from memory)

I gues that is why it can restart later.
It use to pause and restart a couple of times before it breaks down.
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SLentz

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Message 756 - Posted: 29 Sep 2005, 11:35:57 UTC

I finely got my first resualts in. This is after stopped my other project and disabled my Screen Saver.

I will start the other project to see if it starts the problem.
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Nightbird

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Message 757 - Posted: 29 Sep 2005, 11:58:28 UTC - in response to Message 756.  

I finely got my first resualts in. This is after stopped my other project and disabled my Screen Saver.

I will start the other project to see if it starts the problem.

Good idea, disabling the screen saver and yes, try to start the other projet :)



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SLentz

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Message 795 - Posted: 30 Sep 2005, 1:49:37 UTC

Atfer Starting SETI@Home is still stops with the error.
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Profile Keith E. Laidig
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Message 802 - Posted: 30 Sep 2005, 4:47:34 UTC - in response to Message 749.  


I think that seeing on the Same page Q&A and message board would be "interesting" (like Einstein)


I agree...much less cumbersome. I'll petition DK about this.

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Message boards : Rosetta@home Science : Where do I report errors on the client for Rosetta?



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