Report Problems With BOINC SERVER UPGRADE

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jas

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Message 18703 - Posted: 15 Jun 2006, 13:56:44 UTC

I\'ve been tryingt to get my computer to share it\'s resources wiht the Rosetta@home project, but when I try to register I keep getting an error message that states: Failure to attach. I\'ve installed the lastest BOINC 5.4.9 and originally attempted to work with Rosetta on 13 Feb 2006. What do I need to do to get this program to work?
jas
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Message 18706 - Posted: 15 Jun 2006, 14:33:16 UTC - in response to Message 18703.  
Last modified: 15 Jun 2006, 14:36:37 UTC

I\'ve been tryingt to get my computer to share it\'s resources wiht the Rosetta@home project, but when I try to register I keep getting an error message that states: Failure to attach. I\'ve installed the lastest BOINC 5.4.9 and originally attempted to work with Rosetta on 13 Feb 2006. What do I need to do to get this program to work?
jas


Since you already have an ID here on the Rosetta site, when you use the BOINC project attach function you must check the \"use existing account\" button when it askes for the user ID and password. It should then attach and begin loading software.

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Message 18732 - Posted: 15 Jun 2006, 21:03:15 UTC - in response to Message 18706.  

I\'ve been tryingt to get my computer to share it\'s resources wiht the Rosetta@home project, but when I try to register I keep getting an error message that states: Failure to attach. I\'ve installed the lastest BOINC 5.4.9 and originally attempted to work with Rosetta on 13 Feb 2006. What do I need to do to get this program to work?
jas


Since you already have an ID here on the Rosetta site, when you use the BOINC project attach function you must check the \"use existing account\" button when it askes for the user ID and password. It should then attach and begin loading software.


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jas

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Message 18733 - Posted: 15 Jun 2006, 21:05:23 UTC

I just tried attaching again and got the same error message. Also it says Incomplete request received. I used my account key in place of my password because I\'ve forgotten it. Could this be the problem?
jas
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Message 18738 - Posted: 15 Jun 2006, 21:50:35 UTC - in response to Message 18733.  

I just tried attaching again and got the same error message. Also it says Incomplete request received. I used my account key in place of my password because I\'ve forgotten it. Could this be the problem?
jas



jas, you can reset your password by:

1. going to

http://boinc.bakerlab.org/rosetta/home.php

2. logging in with your account key

3. clicking on the \"password\" link in the \"Change\" row under \"Account information\".
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Message 18745 - Posted: 15 Jun 2006, 23:30:52 UTC - in response to Message 18733.  

I just tried attaching again and got the same error message. Also it says Incomplete request received. I used my account key in place of my password because I\'ve forgotten it. Could this be the problem?
jas

Yes that could be the issue. The advice provided by David Kim is the way to go. Just change the password to something you know and use it to attach.
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Message 18747 - Posted: 16 Jun 2006, 0:36:29 UTC

I followed the steps you suggested. Changed my password, then went through the steps again to attach. Still getting the same error message, now what?
jas
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Message 18749 - Posted: 16 Jun 2006, 1:15:03 UTC

Can you try starting from scratch - uninstall boinc and then reinstall it?
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Message 18751 - Posted: 16 Jun 2006, 1:31:41 UTC
Last modified: 16 Jun 2006, 1:33:49 UTC

Jas, Are you using the URL (http://boinc.bakerlab.org/rosetta), then selecting \"use existing account\" and entering your email address and newly created password, and still getting \"failed to attach\"???

If so, Then please copy and paste first 30 lines of your \"messages tab\" (from inside the boinc manager). Here\'s a sample from mine. I need the lines similar to my first ones, then the next 30.

thanks

Tony


6/15/2006 7:36:51 AM||Starting BOINC client version 5.4.9 for windows_intelx86
6/15/2006 7:36:51 AM||libcurl/7.15.3 OpenSSL/0.9.8a zlib/1.2.3
6/15/2006 7:36:51 AM||Data directory: C:\\Program Files\\BOINC
6/15/2006 7:36:51 AM||Processor: 1 AuthenticAMD AMD Athlon(tm) 64 Processor 3700+
6/15/2006 7:36:51 AM||Memory: 1023.48 MB physical, 2.40 GB virtual
6/15/2006 7:36:51 AM||Disk: 19.53 GB total, 2.55 GB free
6/15/2006 7:36:51 AM|rosetta@home|URL: http://boinc.bakerlab.org/rosetta/; Computer ID: 212252; location: home; project prefs: default
6/15/2006 7:36:51 AM|boincsimap|URL: http://boinc.bio.wzw.tum.de/boincsimap/; Computer ID: 7246; location: home; project prefs: default
6/15/2006 7:36:51 AM|ralph@home|URL: http://ralph.bakerlab.org/; Computer ID: 2172; location: home; project prefs: default
6/15/2006 7:36:51 AM|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 1607667; location: home; project prefs: default
6/15/2006 7:36:51 AM||General prefs: from SETI@home (last modified 2006-05-10 22:35:23)
6/15/2006 7:36:51 AM||General prefs: no separate prefs for home; using your defaults
6/15/2006 7:36:51 AM||Local control only allowed
6/15/2006 7:36:51 AM||Listening on port 31416
6/15/2006 7:36:51 AM|ralph@home|Resuming task t296__CASP7_JUMPABINITIO_SAVE_ALL_OUT_BARCODE_nterm_hom001__655_982_0 using rosetta_beta version 523
6/15/2006 3:33:25 PM||Rescheduling CPU: application exited
6/15/2006 3:33:25 PM|ralph@home|Computation for task t296__CASP7_JUMPABINITIO_SAVE_ALL_OUT_BARCODE_nterm_hom001__655_982_0 finished
6/15/2006 3:33:26 PM|ralph@home|Starting task t306__CASP7_JUMPRELAX_SAVE_ALL_OUT_BARCODE_hom017__699_4_0 using rosetta_beta version 523
6/15/2006 3:33:28 PM|ralph@home|Started upload of file t296__CASP7_JUMPABINITIO_SAVE_ALL_OUT_BARCODE_nterm_hom001__655_982_0_0
6/15/2006 3:33:33 PM|ralph@home|Finished upload of file t296__CASP7_JUMPABINITIO_SAVE_ALL_OUT_BARCODE_nterm_hom001__655_982_0_0
6/15/2006 3:33:33 PM|ralph@home|Throughput 23406 bytes/sec
6/15/2006 4:06:55 PM|ralph@home|Sending scheduler request to http://ralph.bakerlab.org/ralph_cgi/cgi
6/15/2006 4:06:55 PM|ralph@home|Reason: Requested by user
6/15/2006 4:06:55 PM|ralph@home|Reporting 1 tasks
6/15/2006 4:07:00 PM|ralph@home|Scheduler request succeeded
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jas

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Message 18752 - Posted: 16 Jun 2006, 1:45:42 UTC

I had already deleted and reinstalled the Boinc program before I received your message, but here are my messages that I received after reinstalling and trying to attach again. Same results.
jas
6/15/2006 8:41:15 PM||Starting BOINC client version 5.4.9 for windows_intelx86
6/15/2006 8:41:15 PM||libcurl/7.15.3 OpenSSL/0.9.8a zlib/1.2.3
6/15/2006 8:41:15 PM||Data directory: C:\\Program Files\\BOINC
6/15/2006 8:41:15 PM||Processor: 2 GenuineIntel Intel(R) Pentium(R) D CPU 3.00GHz
6/15/2006 8:41:15 PM||Memory: 1022.09 MB physical, 2.40 GB virtual
6/15/2006 8:41:15 PM||Disk: 144.32 GB total, 128.46 GB free
6/15/2006 8:41:15 PM|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: not assigned yet; location: home; project prefs: default
6/15/2006 8:41:15 PM||General prefs: from (last modified 1969-12-31 18:00:00)
6/15/2006 8:41:15 PM||General prefs: using your defaults
6/15/2006 8:41:15 PM||Local control only allowed
6/15/2006 8:41:15 PM||Listening on port 31416
6/15/2006 8:41:15 PM||Suspending network activity - user is active
6/15/2006 8:42:17 PM||Fetching configuration file from http://boinc.bakerlab.org/rosetta/get_project_config.php
6/15/2006 8:42:17 PM||Resuming network activity
6/15/2006 8:42:18 PM|SETI@home|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
6/15/2006 8:42:18 PM|SETI@home|Reason: To fetch work
6/15/2006 8:42:18 PM|SETI@home|Requesting 17280 seconds of new work
6/15/2006 8:42:23 PM|SETI@home|Scheduler request succeeded
6/15/2006 8:42:23 PM|SETI@home|Message from server: Incomplete request received.
6/15/2006 8:42:23 PM|SETI@home|No work from project
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Scheduler list download succeeded
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Sending scheduler request to http://boinc.bakerlab.org/rosetta_cgi/cgi
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Reason: Requested by user
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Requesting 17280 seconds of new work
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Scheduler request succeeded
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Message from server: Incomplete request received.
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Resetting project
6/15/2006 8:42:42 PM||Rescheduling CPU: exit_tasks
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Detaching from project

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Message 18759 - Posted: 16 Jun 2006, 3:39:06 UTC

jas, can you login and go to your \"General preferences\" (click View or Edit), and click \"Edit preferences\", configure it how you like, and then click \"Update preferences\"?
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Message 18776 - Posted: 16 Jun 2006, 8:56:58 UTC

Hi all, since the upgrade of the servers, I had a strange problem. I have 1 computer that has no permanant connection, I just hook it up when it needs work. My problem is that since the upgrade of the servers this computer only downloads enough work for around 24 hours instead of the 72 hours it is supposed to. I have seperate preferences for this PC ( I use the school preferences) and according to the messages tab it is still using the school preferences, but it only downloads 24 hours of work. I have the \"Connect to network\" option set to 3 days in the school preferences, which used to work fine for me. It is a hassle to have to connect up every day as this PC belongs to my step son who is Autistic and plays war games on the PC as often as possible. I am only able to connect the PC when he is not around.

Is there any fix for this?
Will work for bandwidth!!
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Message 18780 - Posted: 16 Jun 2006, 9:41:18 UTC - in response to Message 18776.  

Hi all, since the upgrade of the servers, I had a strange problem. I have 1 computer that has no permanant connection, I just hook it up when it needs work. My problem is that since the upgrade of the servers this computer only downloads enough work for around 24 hours instead of the 72 hours it is supposed to. I have seperate preferences for this PC ( I use the school preferences) and according to the messages tab it is still using the school preferences, but it only downloads 24 hours of work. I have the \"Connect to network\" option set to 3 days in the school preferences, which used to work fine for me. It is a hassle to have to connect up every day as this PC belongs to my step son who is Autistic and plays war games on the PC as often as possible. I am only able to connect the PC when he is not around.

Is there any fix for this?


Did you change your \"target CPU time\" recently? What estimate do you have for each WU within BOINC? It might underestimate the completion time so that you in fact have WU for three days.
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Message 18782 - Posted: 16 Jun 2006, 10:15:51 UTC - in response to Message 18780.  


Did you change your \"target CPU time\" recently? What estimate do you have for each WU within BOINC? It might underestimate the completion time so that you in fact have WU for three days.


Thanks for reply tralala. In answer to your question I haven\'t changed the target CPU time for quite a while. But, as I checked my preferences I noticed that I only have the target CPU time set for 2 hours on my \"home\" computers whereas my default setting is for 4 hours. This is most likely the cause of the problem. I will continue to monitor the suspect PC and see if changing the default target CPU time has the desired effect.

Thanks for the help :-)
Will work for bandwidth!!
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Message 18796 - Posted: 16 Jun 2006, 13:19:30 UTC - in response to Message 18759.  

These are my current preferences, what do you suggest that I change?

Processor usage
Do work while computer is running on batteries?
(matters only for portable computers) no
Do work while computer is in use? no
Do work only after computer is idle for 3 minutes
Do work only between the hours of (no restriction)
Leave applications in memory while preempted?
(suspended applications will consume swap space if \'yes\') no
Switch between applications every
(recommended: 60 minutes) 60 minutes
On multiprocessors, use at most 0 processors
Use at most 100 percent of CPU time
Disk and memory usage
Use no more than 100 GB disk space
Leave at least
(Values smaller than 0.001 are ignored) 0.001 GB disk space free
Use no more than 50% of total disk space
Write to disk at most every 60 seconds
Use no more than 75% of total virtual memory
Network usage
Connect to network about every
(determines size of work cache; maximum 10 days) 0.1 days
Confirm before connecting to Internet?
(matters only if you have a modem, ISDN or VPN connection) no
Disconnect when done?
(matters only if you have a modem, ISDN or VPN connection) no
Maximum download rate: no limit
Maximum upload rate: no limit
Use network only between the hours of
Enforced by versions 4.46 and greater (no restriction)
Skip image file verification?
Check this ONLY if your Internet provider modifies image files (UMTS does this, for example).
Skipping verification reduces the security of BOINC. no

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Message 18798 - Posted: 16 Jun 2006, 14:18:05 UTC - in response to Message 18796.  
Last modified: 16 Jun 2006, 14:20:09 UTC

These are my current preferences, what do you suggest that I change?

Processor usage
Do work while computer is running on batteries?
(matters only for portable computers) no
Do work while computer is in use? no
Do work only after computer is idle for 3 minutes
Do work only between the hours of (no restriction)
Leave applications in memory while preempted?
(suspended applications will consume swap space if \'yes\') no
Switch between applications every
(recommended: 60 minutes) 60 minutes
On multiprocessors, use at most 0 processors should be atleast 1
Use at most 100 percent of CPU time
Disk and memory usage
Use no more than 100 GB disk space
Leave at least
(Values smaller than 0.001 are ignored) 0.001 GB disk space free
Use no more than 50% of total disk space
Write to disk at most every 60 seconds
Use no more than 75% of total virtual memory
Network usage
Connect to network about every
(determines size of work cache; maximum 10 days) 0.1 days
Confirm before connecting to Internet?
(matters only if you have a modem, ISDN or VPN connection) no
Disconnect when done?
(matters only if you have a modem, ISDN or VPN connection) no
Maximum download rate: no limit
Maximum upload rate: no limit
Use network only between the hours of
Enforced by versions 4.46 and greater (no restriction)
Skip image file verification?
Check this ONLY if your Internet provider modifies image files (UMTS does this, for example).
Skipping verification reduces the security of BOINC. no


Here\'s mine for comparison:

Processor usage
Do work while computer is running on batteries?
(matters only for portable computers) yes
Do work while computer is in use? yes
Do work only between the hours of (no restriction)
Leave applications in memory while preempted?
(suspended applications will consume swap space if \'yes\') yes
Switch between applications every
(recommended: 60 minutes) 300 minutes
On multiprocessors, use at most 1 processors
Use at most 100 percent of CPU time
Disk and memory usage
Use no more than 400 GB disk space
Leave at least
(Values smaller than 0.001 are ignored) .25 GB disk space free
Use no more than 85% of total disk space
Write to disk at most every 600 seconds
Use no more than 100% of total virtual memory
Network usage
Connect to network about every
(determines size of work cache; maximum 10 days) .5 days
Confirm before connecting to Internet?
(matters only if you have a modem, ISDN or VPN connection) no
Disconnect when done?
(matters only if you have a modem, ISDN or VPN connection) no
Maximum download rate: 200 KB/s
Maximum upload rate: 200 KB/s
Use network only between the hours of
Enforced by versions 4.46 and greater (no restriction)
Skip image file verification?
Check this ONLY if your Internet provider modifies image files (UMTS does this, for example).
Skipping verification reduces the security of BOINC. no
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Message 18824 - Posted: 16 Jun 2006, 20:59:11 UTC

I made the changes to match yours. Tried attaching and received the same error message.
jas
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Message 18828 - Posted: 16 Jun 2006, 21:47:36 UTC - in response to Message 18752.  
Last modified: 16 Jun 2006, 22:31:49 UTC

It seems to me that the source of the problem is in the blue line below. For some reason the server is either not getting the correct request from your system, or it is not recognizing it. Having said that, based on what you have already tried, I will have to think for a while to make a guess as to what to try next.

6/15/2006 8:41:15 PM||Starting BOINC client version 5.4.9 for windows_intelx86
6/15/2006 8:41:15 PM||libcurl/7.15.3 OpenSSL/0.9.8a zlib/1.2.3
6/15/2006 8:41:15 PM||Data directory: C:\\Program Files\\BOINC
6/15/2006 8:41:15 PM||Processor: 2 GenuineIntel Intel(R) Pentium(R) D CPU 3.00GHz
6/15/2006 8:41:15 PM||Memory: 1022.09 MB physical, 2.40 GB virtual
6/15/2006 8:41:15 PM||Disk: 144.32 GB total, 128.46 GB free
6/15/2006 8:41:15 PM|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: not assigned yet; location: home; project prefs: default
6/15/2006 8:41:15 PM||General prefs: from (last modified 1969-12-31 18:00:00)
6/15/2006 8:41:15 PM||General prefs: using your defaults
6/15/2006 8:41:15 PM||Local control only allowed
6/15/2006 8:41:15 PM||Listening on port 31416
6/15/2006 8:41:15 PM||Suspending network activity - user is active
6/15/2006 8:42:17 PM||Fetching configuration file from http://boinc.bakerlab.org/rosetta/get_project_config.php
6/15/2006 8:42:17 PM||Resuming network activity
6/15/2006 8:42:18 PM|SETI@home|Sending scheduler request to http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
6/15/2006 8:42:18 PM|SETI@home|Reason: To fetch work
6/15/2006 8:42:18 PM|SETI@home|Requesting 17280 seconds of new work
6/15/2006 8:42:23 PM|SETI@home|Scheduler request succeeded
6/15/2006 8:42:23 PM|SETI@home|Message from server: Incomplete request received.
6/15/2006 8:42:23 PM|SETI@home|No work from project
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Scheduler list download succeeded
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Sending scheduler request to http://boinc.bakerlab.org/rosetta_cgi/cgi
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Reason: Requested by user
6/15/2006 8:42:41 PM|http://boinc.bakerlab.org/rosetta/|Requesting 17280 seconds of new work
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Scheduler request succeeded
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Message from server: Incomplete request received.
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Resetting project
6/15/2006 8:42:42 PM||Rescheduling CPU: exit_tasks
6/15/2006 8:42:42 PM|http://boinc.bakerlab.org/rosetta/|Detaching from project


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Message 18829 - Posted: 16 Jun 2006, 22:55:05 UTC

OK. I\'ll be waiting to hear from you.
jas
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Message 18830 - Posted: 16 Jun 2006, 22:59:16 UTC

Are you still seeing this in the messages tab?:

6/15/2006 8:41:15 PM||General prefs: from (last modified 1969-12-31 18:00:00)

Can you detach from seti at home? and click on the R@h project and click update.
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